What is SAP Sales Cloud?
Categories & Use Cases
Media
Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features: Cloud deployment A unified view of customers An optimised mobile selling experience AI-driven insights, recommendations, and analytics Embedded generative AI highlights and summarization
Top Performing Features
Customer data management / contact management
The software acts as a single source for all customer data and enables users to access that data efficiently.
Category average: 8.6
Single sign-on capability
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
Category average: 8.3
Workflow management
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
Category average: 7.4
Areas for Improvement
Territory management
Users can defines salesperson territories based on customer or market characteristics.
Category average: 7.2
Custom objects
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
Category average: 6.6
Social engagement
The software can facilitate and track engagement with customers via social channels.
Category average: 6.8
