What is SAP Field Service Management?
SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.
It is based on the Swiss company Coresystems' field service management software, which was acquired by SAP in 2018.
It is based on the Swiss company Coresystems' field service management software, which was acquired by SAP in 2018.
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FAQs
What is SAP Field Service Management?
Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.
What are SAP Field Service Management's top competitors?
Salesforce Field Service, Oracle Service, and ServiceNow Field Service Management are common alternatives for SAP Field Service Management.