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SAP Conversational AI (discontinued)

Score6.8 out of 10

65 Reviews and Ratings

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What is SAP Conversational AI (discontinued)?

SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration, and to create AI chatbots from scratch to automate customer support, IT service or buying journey. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.


Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Tech Cares
2025
Tech Cares 2025
Tech Cares
2024
Tech Cares 2024
Tech Cares
2023
Tech Cares 2023
Top Rated
2022
Top Rated 2022
Tech Cares
2022
Tech Cares 2022
Tech Cares
2021
Tech Cares 2021
Top Rated
2020
Top Rated 2020
Tech Cares
2020
Tech Cares 2020

Screenshots

Screenshot of Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant nicknamed CoPilot.
Screenshot of Bot Training – Plug human-like understanding in your chatbots.
Screenshot of Bot Builder – Build adaptable conversational flows through a powerful and visual tool.
Screenshot of SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant.
Screenshot of Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.
Screenshot of Understand how your chatbot is used and leverage that data to improve the performance of your dataset.
Screenshot of Connect your chatbot to any communication channel or CRM through our standardized API.
Screenshot of Simple, unified and efficient conversational interface for the entire SAP portfolio: the digital assistant.

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Screenshot of Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant nicknamed CoPilot.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

FAQs

What is SAP Conversational AI (discontinued)?
SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.
What are SAP Conversational AI (discontinued)'s top competitors?
IBM watsonx Orchestrate, Heyday AI, discont, and ORAI Robotics are common alternatives for SAP Conversational AI (discontinued).