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SAP Concur Construction Reviews & Insights

Score8.3 out of 10

1,674 Reviews and Ratings

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Who Buys & Uses SAP Concur

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Insights from SAP Concur Reviewers

Based on 33 verified reviews published in the last 18 months

Overview

Synthesised from 33 reviews | Last Published May 26, 2026

SAP Concur serves as a comprehensive platform for travel and expense management, widely adopted by organizations, including those with global operations, to centralize and simplify processes like trip booking, expense submission, and reimbursement. In TrustRadius reviews, users frequently commend its ease of use and intuitive interface, particularly highlighting robust mobile app functionality for on-the-go receipt capture and expense management. The system streamlines expense report creation, submission, and approval, with effective receipt handling and automation features contributing to operational efficiency.

Reviewers consistently report significant improvements in operational efficiency and time savings, with 64% noting positive impacts on overall process improvement through better tracking and consolidation. However, some limitations exist, particularly regarding travel booking features, which are often perceived as less comprehensive than alternatives. Issues with expense itemization accuracy for hotel bills, an unintuitive user interface requiring excessive clicks, and a need for more robust reporting functionalities are also cited. Overall, the platform is valued for its ability to automate and simplify financial workflows, despite specific areas identified for enhancement.

Pros

  • User-friendly interface and intuitive design for expense submission
  • Efficient mobile app for on-the-go receipt capture and management
  • Streamlined expense report creation, submission, and approval workflows
  • Effective automation for receipt handling and expense processing
  • Robust integration capabilities with SAP ERP systems for financial automation

Cons

  • Limited travel booking features compared to alternative platforms
  • Inaccurate expense itemization, particularly for hotel bills
  • User interface can be unintuitive and require excessive clicks for tasks
  • Reporting and data analysis features lack robustness and user-friendliness
  • Challenges in configuring the system for diverse local legal requirements
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SAP Concur Reviews

28 Reviews
ConstructionConstruction20Building Materials5Glass, Ceramics & Concrete3

Videos

Concur Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Concur company wide as our expense management solution.

Pros

  • Links seemlessley with AMEX
  • Excellent mobile application
  • Great job cost capabilities

Cons

  • Available job cost codes need to be project specific
  • Concur / AMEX automatically disconnect from each other after a month or two - very frustrating

Likelihood to Recommend

Robust platform that works really well across our company.
VU
Verified User
Employee in Finance and Accounting (Construction company, 11-50 employees)
Vetted Review
SAP Concur
2 years of experience

Concur

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it for travel and expenses notes for 17 countries

Pros

  • access on mobile
  • fast and sso
  • ux

Cons

  • integration with travel agencies
  • cost

Likelihood to Recommend

using SAP as backbone is a complementary solution but integrating with travel agencies and banks is not so easy
MP
Marcelo Petenao
Integration and PMO Director in Information Technology at Prysmian (Building Materials, 10,001+ employees)
Vetted Review
SAP Concur
12 years of experience

SAP Concur Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Great functionality. SAP product that actually works. Scheduling plane, hotel, and other accommodations is incredibly easy all done in one step.

Pros

  • Hotel booking
  • Airfaire booking
  • Rental booking

Cons

  • Easier UI

Likelihood to Recommend

It is a great product
VU
Verified User
Administrator in Information Technology (Glass, Ceramics & Concrete company, 501-1000 employees)
Vetted Review
SAP Concur
7 years of experience

SAP Concur Review.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

I use SAP Concur to upload and code my expenses for reimbursement. SAP Concur is very easy to use, and I like that you can drop the receipt and not have to go into the expense and add the attachment. They have made some improvements since I started utilizing it in 2019. In addition, I enjoy selecting all/some of my transactions and allocating them to the same cost codes. That makes it easy since I usually charge my expenses using the same code. I have enjoyed utilizing it and can't think of any improvements.

Pros

  • Allocating multiple expenses.
  • Uploading Receipts by dropping them.
  • Selecting code to charge to - job cost, airfare, etc.

Cons

  • Being able to read the receipt - date, amount, store.
  • Copying coding from previous reports.

Likelihood to Recommend

SAP Concur is suitable for all transactions. At least I haven't run into anything I haven't been able to tackle. As mentioned, some improvements would be to be able to read the receipt and populate some of those key items for easier and more efficient processing.
VU
Verified User
Employee (Construction company, 5001-10,000 employees)
Vetted Review
SAP Concur
5 years of experience

Concur - NOT A GOOD SOLUTION

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

We used Concur for Expense for a number of years and finally canceled it as it never worked correctly. The interface for employees had lots of issues and support was terrible to say the least. The Rep for us was constantly changing and they never did what they said they would do.

Cons

  • Customer service
  • Technical support
  • More user friendly interface for both user and admin

Likelihood to Recommend

I would avoid them. We used it for years and it cost us more time in labor to manage it and never got it to work properly
AM
Aaron McGrath
President at Acom Consulting, Inc (Construction, 11-50 employees)
Vetted Review
SAP Concur
3 years of experience

Concur rocks!!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is impeccable. All of the personalization to be able to update different travel accounts, delegation capability makes it very user intuitive. The notifications and alerts to my email is very helpful and it helps keep track of transactions and flag any unexpected ones. All in all, it's an extremely valuable product for corporations to manage their travel and expenses.

Pros

  • Integration with Banks and SAP systems
  • feature rich
  • alerts and notifications

Likelihood to Recommend

SAP Concur suits for any organizations that run SAP.
VU
Verified User
Employee in Information Technology (Construction company, 10,001+ employees)
Vetted Review
SAP Concur
12 years of experience

Concur User Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Concur for expenses and expense receipts. Concur Mobile helps alot with being able to track receipts on the fly.

Pros

  • Concur Mobile Attaching Receipts
  • Notification of expense approvals

Cons

  • Maybe the ability to read a receipt and pre-populate data

Likelihood to Recommend

Very well suited if you travel and alot for work and you get alot of expenses.
AL
Akeem Lockett
SAP Developer in Information Technology at Turner Construction (Construction, 5001-10,000 employees)
Vetted Review
SAP Concur
10 years of experience

SAP Concur user experience

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use it to capture travel expenses and expense reports

Pros

  • Takes the photo and captures certain data points

Cons

  • I always have to add the number of attendees on a different screen

Likelihood to Recommend

Well suited for basic travel expenses
HR
Heather Ralls
BPO for SD in Customer Service at Simpson Strong-tie (Construction, 501-1000 employees)
Vetted Review
SAP Concur
10 years of experience
View profile

SAP Concur is the best

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use for travel expenses automation in ECC.

Pros

  • Travel & Expense

Cons

  • Automation

Likelihood to Recommend

Travel & Expense suite
VU
Verified User
Engineer in Information Technology (Construction company, 5001-10,000 employees)
Vetted Review
SAP Concur
7 years of experience

Concur Review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

SAP Concur is used for travel arrangements and filing expense reports.

Pros

  • Suggests preferred corp partners
  • Wide variety of choices
  • Connects vendor membership numbers

Cons

  • Open ecpense notifications to user
  • Delayed expense report notifications - quarter end

Likelihood to Recommend

Adept at setting per diem limits and providing less expensive options for flights. I honestly can't tbink of any situation that Concur would not be appropriate.
VU
Verified User
Team Lead in Information Technology (Building Materials company, 1001-5000 employees)
Vetted Review
SAP Concur
10 years of experience

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