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SAP Concur FAQ Detail

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1,674 Reviews and Ratings

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What is SAP Concur and What Are Its Core Features?

57 citations from LLM engines

Based on TrustRadius reviews, SAP Concur is an integrated travel and expense management solution that helps businesses streamline processes and reduce manual work. Its core features include a centralized platform for booking travel and managing expenses, providing a single source of truth for all users. Reviewers highlight the mobile app, which allows for on-the-go expense reporting, receipt scanning with OCR technology, and approvals. The platform is described as user-friendly for both employees and managers, speeding up the reimbursement cycle. SAP Concur also integrates with other business systems, including SAP's own ERP and HCM products, as well as third-party auditing tools.

Prompt Questions

  • what is sap concur and how does it help businesses manage their expenses effectively

  • explain the core features of an integrated travel and expense management solution like sap concur

Expense Reporting and Management

4 mentions

Reviewers state that SAP Concur's core function is managing travel expenses. They find that it simplifies and speeds up…

Reviewers state that SAP Concur's core function is managing travel expenses. They find that it simplifies and speeds up expense reporting, reduces manual effort, and helps with tracking receipts.

“Less time spent on travel expenses reporting, easy of use”
Verified user in Food & Beverages (10,001+ employees)View Full review
“Expense reporting is easy and can be done via mobile”
Verified user in Market Research (10,001+ employees)View Full review
“Reduced manual effort in processing expenses”
Verified user in Management Consulting (10,001+ employees)View Full review
“Less time spent on expense reporting and tracking of receipts.”
Verified user in Consumer Goods (10,001+ employees)View Full review

Centralized Travel and Expense Platform

4 mentions

According to reviewers, SAP Concur provides a single, centralized platform for both travel and expenses. This includes…

According to reviewers, SAP Concur provides a single, centralized platform for both travel and expenses. This includes booking flights and hotels in one place, which gives all users visibility into travel arrangements and helps streamline processes, particularly for global companies.

“less manual work, expenses available online, everything in one place”
Verified user in Translation & Localization (10,001+ employees)View Full review
“Also, the booking of flights and hotels in one place is an advantage for the platform as well.”
Verified user in Information Technology & Services (10,001+ employees)View Full review
“Everyone using the same platform allows for us all to see the same travel arrangements.”
Verified user in Automotive (201-500 employees)View Full review
“We have about 30 countries across the company using Concur, and it is a great help to streamline processes and rules.”
Verified user in Industrial Automation (10,001+ employees)View Full review

Mobile App with Receipt Capture

4 mentions

The mobile app is a key feature highlighted by reviewers. It allows users to manage expenses on the go, check trip deta…

The mobile app is a key feature highlighted by reviewers. It allows users to manage expenses on the go, check trip details, and handle approvals. Specific tools and OCR technology enable users to scan receipts, which are then automatically routed and matched to expense reports.

“In addition to what has been described before, using the Concur Mobile app is a great help to our employees to speed up the travel and expense process.”
Verified user in Industrial Automation (10,001+ employees)View Full review
“The ExpenseIt tool on the app makes it easy to scan receipts on the go, which automatically route to your expense report.”
Verified user in Automotive (201-500 employees)View Full review
“The only reason I can think of is the mobile app. As long as you don´t need to use it for booking or entering expense claims, but only for approvals or checking your booked trips and uploaded expenses it´s fine.”
Verified user in Chemicals (10,001+ employees)View Full review
“New features such as OCRing the invoice amount at the time of capture allows for receipt images to be automatically attached to matching expenses saves a lot of time and frustration to users like myself.”
Verified user in Information Technology & Services (10,001+ employees)View Full review

User-Friendly Interface and Approvals

3 mentions

Reviewers describe SAP Concur as user-friendly with an uncomplicated interface. They note its ease of use for both empl…

Reviewers describe SAP Concur as user-friendly with an uncomplicated interface. They note its ease of use for both employees submitting expenses and managers who need to approve or reject requests, which helps speed up the reimbursement process.

“Extremely user friendly and 7. Uncomplicated UI features SSO with cross-device usage”
Verified user in Management Consulting (10,001+ employees)View Full review
“It is easy to use for employees and easy to approve and reject the request”
Verified user in Information Technology & Services (10,001+ employees)View Full review
“Ease of use travel expense management which speeds up the travel reimbursement process and also the accounts payable process for T&Es.”
Verified user in Chemicals (5001-10,000 employees)View Full review

System Integrations

3 mentions

SAP Concur integrates with other business systems. Reviewers mention integrations with other SAP products like ERP and…

SAP Concur integrates with other business systems. Reviewers mention integrations with other SAP products like ERP and HCM, as well as third-party tools for auditing. Some also note the potential for future AI integrations.

“Integrations with AI orchestrator like Joule could be a huge innovations for expense management processes and it is expected to reduce the pains of expense processes.”
Verified user in Information Technology & Services (5001-10,000 employees)View Full review
“We use AppZen with Concur for audit which is great”
Verified user in Market Research (10,001+ employees)View Full review
“SAP ERP R/3 or S/4HANA, SAP HCM”
Verified user in Consumer Goods (10,001+ employees)View Full review

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