Improving efficiency with SAP Concur
May 29, 2025

Improving efficiency with SAP Concur

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

We have been struggling with manual processes relying on Excel spreadsheets and paper work. We had no direct integration with the ERP systems. Using SAP Concur created efficiency for us.

Pros

  • Standardizing processing
  • Native integration with ERP systems
  • Reporting data

Cons

  • Users are sometimes having difficulties to navigate
  • Travel booking is lengthy - should be better with T2
  • Concur Support quality is not always the best
  • Faster employee reimbursement
  • Improved complience
  • Time saving thanks to ERP integration

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

SAP Concur is very handy for mid and large companies to handle travel and expenses efficiently.

SAP Concur Feature Ratings

Expense Management
8.0
Employee Expense Reporting
8
Corporate Card Reconciliation
8
Payment Management
8.3
Customizable Approval Policies
9
Financial Document Management
9
Payment Status Tracking
10
Payment Audit Trail
9
Duplicate Bill Detection
6
Advanced OCR
7

Comments

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