TrustRadius: an HG Insights company

Sampler

Score8 out of 10

9 Reviews and Ratings

What is Sampler?

Sampler is a direct-to-consumer product sampling platform helping brands deliver samples online and gather the insights with consumers.

Categories & Use Cases

The best affiliate for consumer and retailer product testing.

Use Cases and Deployment Scope

I would like to suggest that you consider using this company. It has been a great experience getting free or discounted items from them. Though I'm still hopeful, I would like more samples to be matched to me. The process of getting samples takes some time at times, but the rewards are worth the wait. Except for shipping and handling, there is no charge for this service. Thank you so much, Sampler!

Pros

  • Best Product Testing Affiliate for Consumers and Retailers.
  • Simplicity
  • Perfect for growing the sales of your products

Cons

  • The number of membership tiers should be increased so that users can select from a wider variety of monthly samples.
  • Items that are popular quickly disappear.
  • Item tracking could be improved. Emails are sometimes delayed/slow.

Return on Investment

  • It's helped us with product discovery.
  • Making bulk purchase decisions has been optimized by this tool.
  • Almost half of our waste has been reduced as a result of proper research before purchasing.

Alternatives Considered

Peekage and Bazaarvoice

Other Software Used

Google Domains, Hostinger, Miro, Hotjar, ClickUp, Figma

A great Sampling Platform for the Brands and The Customers

Use Cases and Deployment Scope

The sampler is a great product when you want to test some products before ordering them or purchasing them in bulk. So in our day-to-day operations, there are stationery items which we need to order in bulk quantity for the office, so getting a sample of those before actually getting to make the purchase makes the experience really good. As there's less chance of quality issues or expectation mismatch, also we try the same product from different brands, ultimately comparing the quality, price, quantity and various personal preferences check and then can get the finalised items. This is how Sampler has helped me in both professional and personal life to make product purchasing decisions.

Pros

  • The sampler provides great quality sample products with blazingly fast delivery, ensuring we can try various products whenever we want.
  • I get to try new brands without wasting the whole product if I don't like using the product. So it is eco-friendly in that way by reducing chemical waste.
  • It helps the professionals who are in business administration responsibility, to make a perfect and apt purchase, without any miss.
  • One get to learn about a lot of new products, trying them and end up being loyal to the brand/product. So Sampler helps in establishing the necessary customer acquisition part for a new brand.

Cons

  • They needs to handle their inventory more efficiently as some of the products gets sold out in seconds and the next batch comes after a week or so.
  • Their notification system can also be optimised by adding more channels like through whatsapp, telegram or facebook.
  • They should be more in social media campaigns so that many people gets to know about the beautiful product.
  • This is not an area of improvement rather a suggestion, if they can build some kind of recommendation engine and recommends group of items to users, it can be very interesting.

Return on Investment

  • It has helped us to sort out our product discovery part
  • It has helped us to optimize the budgetary plannings when making any bulk purchase decisions
  • It has almost reduced our wastage of articles to 50% , as now our purchases happens with proper research

Alternatives Considered

Peekage and Bazaarvoice

Other Software Used

AWS Auto Scaling, DigitalOcean, Freshteam, Freshdesk

The best platform for testing new products on the market and with the widest range of user offerings

Use Cases and Deployment Scope

I use Sampler to learn about new products in the market or in general, to test products of companies that want to know the opinion of their users, besides helping companies to improve the user experience of their products through the critique of real tests of the products they offer.

Pros

  • Good amount of test articles
  • Availability
  • Ease of use and access

Cons

  • Improve the number of options in the user interface
  • Improve the appearance of the site
  • Facilitating access to more programmes

Return on Investment

  • It allows me to learn about new products before I buy them
  • It gives me confidence in purchasing products that I have already tried.
  • I help companies to improve the experience and appearance of their products.

Alternatives Considered

Samplits and Peekage

Other Software Used

Peekage, Samplits

Not a lot of sample from sampler

Use Cases and Deployment Scope

Sampler allows me to try out different samples of foods, skincare products, and other useful items. This helps us in a way as I provide meals for my employees and having samples of foods help me determine what foods are good to purchase for them to eat during lunch and sometimes dinner if they stay late.

Pros

  • Provides samples of different types of items ranging from food to beauty product.
  • Site GUI was straightforward and sign up was easy.
  • Getting samples of products help me determine if they are a right fit for my team.

Cons

  • I rarely get samples.
  • Emails of sample available to try seem misleading as they go away almost immediately.
  • I get the wrong items sometimes.

Return on Investment

  • Samples allow me to determine if it's a good fit to buy for the team (mainly food).
  • Waiting for samples is tiring, not worth it in general. Better to go out and buy a few items and try it out.
  • Sometimes, wrong items are sent, which negatively impact us, making us miss out on the sample we want.

Alternatives Considered

Sampler

Other Software Used

Agile Hive - SAFe in Jira, Aerohive Wireless, Aha!

I am very happy with Sampler

Use Cases and Deployment Scope

When we launched our health and wellness brand Frusirnag amid a pandemic - a time where in-store product sampling was not an option, we had to get creative and find new ways to reach our ideal consumer. We partnered with Sampler and built an engaging digital sampling program to distribute thousands of samples and drive trial and awareness of their Amino Complex & Immunity Blend supplement. Through the program, Sampler users were invited to complete a diagnostic questionnaire that matched them with products best suitable for their needs and lifestyle - ensuring that every sample was delivered to Frusirnag’s ideal shopper. Samples were delivered directly to their doorstep where they’d have an opportunity to experience the product at home and put it to the test.

Pros

  • Email opt-ins for consumer education.
  • Ensuring that every sample was delivered to Frusirnag’s ideal shopper based on the pre-sampling questionnaires.
  • Early product feedback from the subscribers.

Cons

  • I saw some Sampler parcel boxes distorted when they were delivered to the subscribers.
  • Varieties of product samples that available for subscribers.
  • The questionnaire can be further flexible to accommodate the brand's needs.

Return on Investment

  • Rapidly build up my email list
  • Immediate sampling within short period of time and less man effort
  • Decrease the shipping cost of sampling

Alternatives Considered

Peekage