Excellent tool for Customer Facing Teams
Rating: 10 out of 10
Use Cases and Deployment Scope
salevant.ai has helped my sales and servicing teams in handling customer queries more efficiently and effectively it almost doubled my customer satisfaction rate and has improved communication between the agent and the customer. The easy-to-use interface and fast answers has helped the agents as they no more have to remember every single bit of the policies or other questions. I recommend this to all small and medium businesses.
Pros
- Rapid answering
- MUltilingual support
- Instant training
- Live call encyption
Cons
- Processing time
- document processing time
Likelihood to Recommend
The best scenerio is the customer support teams and the internal knowledge base of the organisation using salevant.ai once trained on the organisations knowledge repository any one can question it about any information they need about the organisation or about any policy or framework they do not know or need to understand.