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SalesRabbit Information Reviews & Insights

Score7.9 out of 10

10 Reviews and Ratings

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Community insights

TrustRadius Insights for SalesRabbit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Practical and Resourceful App: Several users have found SalesRabbit to be a practical and resourceful app that has significantly improved their sales abilities and maximized their productivity in the field. It allows them to track prospects on a map, plan their day, find the best driving routes, take notes, set reminders, and streamline the sales process.

Organizes Accounts Effectively: Many reviewers have praised SalesRabbit for its ability to keep all their accounts organized. They appreciate how it makes it easy for them to remember which houses they need to revisit and which ones are sold. This feature helps them stay organized and manage their interactions with homeowners more efficiently.

Excellent Customer Support: Users have mentioned that SalesRabbit's customer support is top-notch. They appreciate the quick response from the support team in addressing any issues or questions they may have. This level of customer service gives them confidence in using the app and ensures smooth operations in the field.

SalesRabbit Reviews

1 Review
InformationTelecommunications1

Great tool for reps, some missing pieces for data driven leaders

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Our residential door-to-door (DTD) sales team consisted of around 100+ reps and for years had been using pen and paper in the field. There was no true way to track activity, sales made, or even have coaching conversations. We chose to go with SalesRabbit as it had the basic essentials we needed at an inexpensive price point. SalesRabbit worked on both iOS and Android devices and was simple enough for the reps to understand and start using. The transition was mostly straightforward, most of the opposition we had was reps felt using pen and paper was sufficient and didn't see how the tool would help them. It didn't take them long to see the benefits, especially how easy it was for them to visualize their territories and see all of their follow-up appointments, etc.

Pros

  • Simple system for any rep to pick up and use.
  • Easy lead upload process.
  • Simplistic dashboard/leaderboards.
  • General stability of the app.

Cons

  • Inconsistent syncing of data from reps devices back to SalesRabbit.
  • No built in analytics or easy way to visualize data.

Likelihood to Recommend

SalesRabbit is generally a good sales tool for field sales reps, the UI is simplistic enough and the actions needed to log activity are straightforward. Creating new dispositions or custom fields is simple. We as an organization have moved away from SalesRabbit as of May 2022 to one of their competitors mainly for two reasons. The first being it took them a few years to get an analytics/dashboard platform integrated into Sales Rabbit, they have one now that is in beta that appears promising. The second reason was too many inconsistencies with reps' data not syncing timely back to SalesRabbit or not at all. Reps are always looking for immediate satisfaction meaning if they mark a home as a sale they want to see it show up on the leaderboard within minutes not hours.
MM
Mark Munro
Sales Enablement Manager in Sales at WOW! Internet, Cable & Phone (1001-5000 employees)
Vetted Review
SalesRabbit
4 years of experience
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