TrustRadius: an HG Insights company

Sales Force Optimization

Score7.8 out of 10

8 Reviews and Ratings

What is Sales Force Optimization?

The Inventory & Distribution Management (IDM) system, developed by Seamless Distribution Systems, is designed to optimize sales force and automate retail operations for Mobile Network Operators (MNOs) in the telecommunications industry. The vendor claims that IDM is a comprehensive solution tailored for Sales and Distribution Managers, Supply Chain Managers, Retail Operations Managers, Inventory Managers, and Field Force Managers in the telecommunications industry. According to the vendor, IDM aims to streamline sales distribution processes, improve inventory management, and enhance overall operational efficiency.

Key Features

Visibility: According to the vendor, IDM provides a live map view of sales operations, allowing users to track the flow of stock and monitor the on-ground sales network throughout the distribution chain. The vendor claims that IDM offers real-time visibility of activated products, regardless of their location.

Centralization: The vendor states that IDM seamlessly integrates with existing ERP systems, enabling the centralization of purchase order (PO) generation and trip scheduling. The vendor claims that this streamlines the order fulfillment process by automating trip scheduling based on demand and stock availability, while also facilitating efficient coordination and communication between different entities involved in the sales distribution process.

Granularity: According to the vendor, IDM enables forecasting and tracking of product demand at the point of sale (POS) level. The vendor claims that this feature helps optimize sales by ensuring that POSs are well-stocked with the right products to meet dynamic market demand. Additionally, the vendor states that IDM provides valuable insights into sales patterns and trends at a granular level, allowing for data-informed decision-making.

Intelligence: The vendor states that IDM empowers field agents with on-demand trip scheduling through geocoding and auto-scheduling of trips to newly registered POSs. According to the vendor, this feature optimizes route planning and reduces travel time for field agents, increasing their productivity and efficiency. The vendor also claims that IDM provides real-time data and insights to field agents, enabling them to make informed decisions and respond quickly to market changes.

Dealer Management: The vendor claims that IDM facilitates the building and scaling of retail distribution networks. According to the vendor, IDM allows for efficient management of multiple levels of resellers by managing sales and distribution hierarchies. Additionally, the vendor states that IDM automates commission calculation and disbursement for resellers, streamlining the process and reducing manual effort.

Logistics Management: According to the vendor, IDM manages the complete lifecycle of products, from order placement to last-mile delivery. The vendor claims that IDM optimizes logistics operations by automating processes such as trip scheduling, route planning, and delivery tracking. The vendor also states that IDM aims to improve efficiency and reduce costs by minimizing stockouts, optimizing network usage, and reducing churn.

Inventory Management: The vendor claims that IDM tracks the flow of stock and manages inventory levels across multiple distribution chains. According to the vendor, IDM provides real-time visibility of stock availability, helping prevent stockouts and overstocking. The vendor states that IDM enables efficient inventory planning and replenishment based on demand and market trends.

Categories & Use Cases

Top Performing Features

  • Inventory tracking

    The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

    Category average: 8.4

  • Bill of materials management

    The software can create and manage BOMs based on orders.

    Category average: 8.2

  • Accounting integration

    The software integrates with accounting software for more comprehensive bookkeeping.

    Category average: 8

Areas for Improvement

  • Barcode scanning

    The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

    Category average: 7.3

  • Item kitting

    Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

    Category average: 6.9

  • Location management

    The software can track multiple goods across multiple locations.

    Category average: 8.3

Sales Force Optimization in Auto Industry

Use Cases and Deployment Scope

To capture customer leads, follow them up and update the status of the enquiries, convert them into opportunities, and finally convert them into sales where we update the details of the customers, the product that the customer enquired for. Also to store the customer data and use them for future analysis.

Pros

  • Storing Data
  • Creating Multiple User IDs
  • Retrieving the data with ease

Cons

  • Adding dashboards to draw analysis
  • Sometime it takes too much time to load and even crashes
  • Integrating with other database software and visualization tools

Return on Investment

  • analyzing the existing leads
  • conversion rate has been increased by around 15% from the old leads
  • Tracking the manpower attrition rate

Alternatives Considered

Zoho Assist, SAP Analytics Cloud and Freshworks Neo

Other Software Used

Qlik Sense, Google Sheets, Google Slides, Oracle Analytics Server, Anaconda, LinkedIn Premium Career