Features
Top Performing Features
Outbound dialing
Allows reps to quickly and automatically make outbound sales calls based on call lists.
Category average: 8
Contact preview
Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.
Category average: 7.7
Dialer-CRM integration
Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.
Category average: 7.3
Call notes & tags
Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.
Category average: 7.4
Preview Dialer
Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.
Contact preview
Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.
Category average: 7.7
Dialer-CRM integration
Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.
Category average: 7.3
Call notes & tags
Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.
Category average: 7.4
Automatic call logging
Dialer automatically logs all calls (successful/attempted).
Category average: 7.5
Core Dialer
Features that support sales calls with automatic dialing.
Outbound dialing
Allows reps to quickly and automatically make outbound sales calls based on call lists.
Category average: 8
Dialer contact import
Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.
Category average: 7.4
Campaign & list management
Users can create and modify contact lists/calling campaigns.
Category average: 7.2