SAI360 Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for SAI360 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Continuous Feature Rollout: Users have appreciated the continuous evaluation and rollout of new features based on customer feedback. Several reviewers have mentioned that this ongoing development helps them stay ahead in their compliance efforts and adapt to changing regulatory requirements.

Responsive Support Team: The support staff at Compliance 360, known as SAI360, is highly regarded for their responsiveness. Many users have stated that the support team promptly addresses their questions and problems, typically providing assistance within a few hours of submitting a ticket. This level of support has been invaluable in ensuring a smooth user experience.

Customizable Workflows and Forms: The ability to customize workflows and forms within the platform is highly praised by users. They find it easy to add fields and options to accommodate changing business needs, making Compliance 360 adaptable to their specific data requirements. These customization capabilities allow users to manage their work according to their own processes, enhancing efficiency and effectiveness in compliance management.

Reviews

3 Reviews

Configurable With Potential

Rating: 7 out of 10

Incentivized

June 28, 2022

Use Cases and Deployment Scope

SAI360 is one of the top 3 systems for our legal risk and compliance department. We use SAI360 to manage enterprise risk, regulatory complaints, product new laws & regs, and conflict of interest assessments.

Pros

Fully configurable forms & fields
Fully configurable workflow
No code platform

Cons

Reporting
Legacy modules (i.e. tasks)
Look and feel
Intuitive UI

Likelihood to Recommend

The tool is very configurable, allowing it to adapt to multiple use cases and groups. The universal assessment module was able to meet most of our needs for conflicts of interest, and the incident module has been used for years in our regulatory complaint team. The tool falls apart, preventing further adoption due to the limitations of their legacy tasks module, which is used everywhere (but is in the process of a major update); and the reporting capabilities are limited to pre-configured dashboards or limited data tables & exports. Our risk team has found great value through the import tool to mass create the quarterly reviews.

Larissa Munz

Sr. Manager Technology & Operation at CUNA Mutual Group (1001-5000 employees)

Vetted Review

5 years of experience

View profile

A risk and compliance manager

Rating: 8 out of 10

Incentivized

June 24, 2022

Use Cases and Deployment Scope

We have used SAI360 for our risk management analysis dashboards. It was mostly used to proactively trigger plan activations and notifications to everyone who needs to see them. SAI360 also provides an inbuilt framework(best practice), which also helped in transition from our spreadsheets. The dashboards are pretty awesome to use.

Pros

The dashboards are pretty amazing to use and see real-time data
Workflow analysis
Another advantage is that it's easier to see what activities are open or overdue.

Cons

Customized workflows are a little tedious to create
Not ideal to have to report separate in Business objects.
Within the system, the internal audit module does not allow for the development of an audit report.

Likelihood to Recommend

The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.

Verified User

Consultant in Information Technology (5001-10,000 employees)

Vetted Review

1 year of experience

Stay in the game with C360

Rating: 8 out of 10

Incentivized

February 7, 2019

Use Cases and Deployment Scope

Compliance 360 is used to manage and track the day to day activities of our GRC department across all business owners. The system has an audit trail so you can view changes to policies revision by the staff. Currently, the application is only used by the GRC department and eventually the entire company will adopt the application.

Pros

Customized unified design platform
Modules that fit your organization
Low technology involvement with information department.
Built on foundational platforms some bidirectional in the ERM framework with TPRM contracts
Single sign-on web-based applications

Cons

Enhancement with modules, they are siloed based on platforms.
Customer support for success
Form configuration and setup of the reports is a bit tedious
The report printout style sheet needs some improvement
The color scheme in the UI

Likelihood to Recommend

Communications to vendors and sending information to DHS and other state departments is easily sent and tracked.

Kathy Diclemente

Quality Specialist in Information Technology at UHS (5001-10,000 employees)

Vetted Review

1 year of experience

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