Sage HR

Score8.7 out of 10

29 Reviews and Ratings

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What is Sage HR?

According to the vendor, key differentiators include:

Categories & Use Cases

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Employment history
Employment history is the ability to track previous positions held.
Category average: 8
Update personal information
Employees can update personal profile with change of address, dependents, or other personal data.
Category average: 8.3
Approval workflow
Approval workflow is the process for approving employee paid time-off requests.
Category average: 7.8

Notifications and Alerts
Notifications and reminders inform you of tasks to be completed
Category average: 7.9
Compliance data (COBRA, OSHA, etc.)
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Category average: 7.4
Tracking of all physical assets
Tracking of track laptops, pagers, phones, and other company equipment.
Category average: 8.2

#1 most frequent

Manufacturing

16.6%

81 installations of 489

#2 most frequent

Professional, Scientific, and Technical Services

14.5%

71 installations of 489

#3 most frequent

Health Care and Social Assistance

9.0%

44 installations of 489

Prashant Somaiya View profile

Finance Manager in Finance and Accounting at Awabakal Ltd (51-200 employees employees)

Use Cases and Deployment Scope

Sage HR was used mainly for payroll purpose ; to ensure we get reliable HR reports , integration with accounting system , Integration with time and attendance system ; we had TMS - installed biometric clock and need payroll system which can integrate with TMS , looking for good customer support

Pros

Payroll
HR reports
integration with time and attendance

Cons

reporting format
integration with accounting system

Return on Investment

It improved quality of process
ROI after 5 years

Usability

Alternatives Considered

Xero, ADP Global Payroll and Employment Hero

Other Software Used

Xero, DocuSign, Calxa Premier, Tableau Cloud, FUTRLI

Calum Roberts

Human Resources in Human Resources at NetPMD Design and Integration Limited (11-50 employees employees)

Use Cases and Deployment Scope

Sage HR is used in our organization to facilitate leave management, expenses and project tracking along with announcements and organizational charts.

We were previously using Excel for all of the above and this lead to emails flying back and forth and a much less streamlined process compared to what we have now using Sage HR.

Pros

Leave management process
Expenses
Survey creation

Cons

Home screen customisation
Support function
Search function

Return on Investment

Time saving for managers
Process support for employees
Collective reporting

Alternatives Considered

BambooHR and Hibob

Verified User

Manager (1-10 employees employees)

Use Cases and Deployment Scope

We use Sage HR for distributing payslips and allocating holidays. Using Sage HR makes the holiday booking process so easy and avoids any overlap between staff. Being a small business it saves time with everything being in one place allowing me to concentrate on the other aspects of my job.

Pros

Easy to navigate
Great for staff to use for Holidays and Payslips

Cons

Be able to see all staff on a calendar at once
Time keeping

Usability

Verified User

C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We use SageHR for Time Tracking, Time and Attendance and Performance Management.

Pros

The mobile app is decent.
Quick Feedback is good.

Cons

Time Off policies are confusing to setup and don't work as expected. We've particularly had issues with long-term leave interacting incorrectly with accrued PTO - such that employees on long-term leave had their PTO automatically adjusted incorrectly and we had to resort to complicated manual calculations to determine the correct amount. When we reached out for support around this we never got an answer as to why the system had done the automated adjustment it had done and no advice on how to prevent it from happening again in the future, despite multiple efforts to follow up with them.
Performance Reviews are confusing, with many different components housed in different areas but all controlled by the same configuration settings. On the dashboard the Self-Reviews and Peer Reviews look almost exactly the same and HR is constantly having to retrain and help users to complete their reviews.
Their support is basically non-existent. Support staff will reply to chat or email, but don't offer any assistance beyond restating what is in the help documentation, which isn't helpful. When real issues arise, such as a system glitch that wiped out the vacation accrual for all staff, they just respond that 'engineering will look into it' without communicating an ETA, or explaining what the problem is.

Return on Investment

In some ways it is better than documents and spreadsheets, but more frustrating when it doesn't work and no support is available.

Michael Gabriele View profile

Chief Operating Officer in Corporate at Superior Integrated Solutions (51-200 employees employees)

Pros

Time off policies are clear and transparent.
The review process functionality was extremely easy to use.
Support is outstanding . If you ever run into an issue they are always available to help.
Onboarding document control is really easy to manage and stays consistent with a growing company.

Cons

A few more override features for time off. For example, I would like certain people to get notified of PTO. CakeHR can't do this currently. So I had to grant authority to approve, which gave my admin the ability to see the email of approval.

Return on Investment

In 2019, we found a few missing time off requests that were not updated on our spreadsheet. CakeHR has a definite ROI since its all kept electronically and updates with full history view.
Asset management was another tool we used Excel. This was a feature we were not shopping but it was like the cherry on top of the cake :-)
An easy to use organization chart. We were using PowerPoint before Cake. As we continue to add employees, this makes it clean and easy to update.

Other Software Used

Sugar Sell (SugarCRM), Microsoft 365 Business, Float

Sage HR

What is Sage HR?

Categories & Use Cases

Media

Sage HR Key Features

Top Performing Features

Employment history

Update personal information

Approval workflow

Areas for Improvement

Notifications and Alerts

Compliance data (COBRA, OSHA, etc.)

Tracking of all physical assets

Most Frequent Users

Manufacturing

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Sage HR Reviews

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Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

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Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

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Usability

Use Cases and Deployment Scope

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Return on Investment

Other Software Used

Sage HR Alternatives