#1 most frequent
United States of America
62.5%15 installations of 24
What is SaaSquatch?
SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty.
Categories & Use Cases
Media
1 / 2
Screenshot of Multichannel Campaign Management
Who Buys & Uses SaaSquatch
#2 most frequent
Canada
20.8%5 installations of 24
#3 most frequent
Australia
4.2%1 installation of 24
One Stop Marketing Tool
Use Cases and Deployment Scope
The major advantage of using SaaSquatch is the referral program and the cashback program. Easy usage of the tool helps us to approach a proper market with a good plan and pull the crowd at large. This helps in multi-level digital support and sales processes. Though or organisation is not that big then also it has helped to very much.
Pros
- Better sales plan
- Efficient Digital support base
- Highly recommended referral programs
Cons
- Difficult to customize as per requirement.
- High price is a worrying factor.
- Lack of help desk support in my experience.
Most Important Features
- Timely Reports
- Statistically representation of Data
- Effective Plans
Return on Investment
- The ROI took time to show its colours.
- Better results shown in long run.
- Tool is time specific reactor.
Alternatives Considered
Influitive and Emarsys
Other Software Used
HubSpot Marketing Hub, Mailchimp, Quora Ads
Best customer loyalty software if you are willing to spend a good $$$$$$
Use Cases and Deployment Scope
- Providing monthly rewards to employees.
- Incentivizing employees who complete specific certifications.
- Running one-to-one and multi-channel reward campaigns to attract people.
- Running reward program for vendors - Running Loyalty Programs for clients.
- Integrating with HubSpot and reporting on how the reward program is working.
- Also, helped in adding rewards to run personalized email campaigns.
- Incentivizing employees who complete specific certifications.
- Running one-to-one and multi-channel reward campaigns to attract people.
- Running reward program for vendors - Running Loyalty Programs for clients.
- Integrating with HubSpot and reporting on how the reward program is working.
- Also, helped in adding rewards to run personalized email campaigns.
Pros
- Running referral campaigns
- Rewards Management
- Loyalty programs
- Employee contribution incentives
Cons
- Reporting can be improved.
- Native Integrations only with high-level tools. Can improve by adding more tools.
- limitations in terms of customizations
Most Important Features
- Referral Program UI
- SaaSquatch LifeCycle feature
Return on Investment
- UI is simple and intuitive
- Integrations with other tools like HubSpot, Marketo.
- Costing is a bit too much w.r.t other tools in the market.
Alternatives Considered
Xoxoday Plum
Other Software Used
Xoxoday Plum, Rybbon
Easy referral and rewards program for B2C and B2B companies.
Use Cases and Deployment Scope
We used SaaSquatch in our organization to find new marketing opportunities with other online businesses and manufacturers. The referral and reward program is nicely designed and allows us to connect with other companies and also gain referrals and rewards. We have found a need to find a way to provide a referral program to our customers and this is a great way to make that happen.
Pros
- Easily works with our CRM
- Campaign Management
- Tracking of referrals and rewards
Cons
- Pricing is a bit high.
- There are a lot of other alternatives that do the same.
- Fraud detection isn't as robust and confident as I would like it.
Most Important Features
- Tracking
- Referrals
- Rewards
Return on Investment
- Customer retention
- New referral
- Saves us time and money
