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Ryver

Score8 out of 10

1 Reviews and Ratings

What is Ryver?

Ryver is a team collaboration app that, according to the vendor, aims to simplify and streamline communication and task management for teams. The product is suitable for businesses of various sizes, from small startups to large enterprises, and is used by professionals in technology companies, healthcare organizations, marketing and advertising agencies, professional services firms, and non-profit organizations.

Key Features

Unlimited Chat & Topics: According to the vendor, Ryver allows team members to have group conversations and create specific topic-oriented discussions. It supports unlimited file sharing within chats and topics, and provides unlimited conversation searching for easy retrieval of past discussions.

Unlimited Tasks: The vendor states that team members can turn conversations into actionable tasks with Ryver. It supports unlimited creation of tasks and allows for the creation of unlimited team and personal task boards. Users can add detail to tasks such as checklists, tags, and assignments.

Voice & Video Calls (beta feature): The vendor claims that Ryver enables team members to have voice and video calls within the app. It supports unlimited calls with up to 5 users per call and provides audio and video quality, including screen sharing. Users can join calls with just one click.

Single Sign-On (SSO): According to the vendor, Ryver simplifies the login process by allowing users to log in using their existing Active Directory or SAML-based Google G-Suite, Okta, and OnePassword credentials. This feature enhances security, strengthens regulation compliance, and reduces password reset requests.

Premium Support: The vendor offers direct support through phone, email, and chat during regular business hours. They provide 1-on-1 assistance in setting up the app and offer a dedicated sandbox for testing purposes.

Integrations: According to the vendor, users can share files directly from Google Drive, Dropbox, or Box.com using Ryver. It enables the creation of custom inbound and outbound webhooks and bots. Ryver also connects to over 2,000 other apps through Zapier integration, requiring a Zapier account subscription.

Access Ryver on Any Device: The vendor states that Ryver ensures users can access the app from any device, including desktops, laptops, tablets, and mobile phones. It aims to provide a consistent experience across different devices.

Robust Encryption: According to the vendor, Ryver utilizes SSL connection protected by 256-bit RSA encryption for secure communication to its server. It stores data at rest in encrypted DB files and adheres to strict data storage regulations and security features provided by Amazon's AWS cloud services.

Categories & Use Cases

Top Performing Features

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

    Category average: 7.4

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.7

  • Discussions

    Users can join groups or message boards for forum-style collaboration.

    Category average: 8.3

Areas for Improvement

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 7.5

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.2

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.2

A Great Way to Communicate Over Different Locations and On-The-Go

Use Cases and Deployment Scope

Working over multiple locations, we have a requirement to be able to discuss projects in progress, which, at times. there are many. Previously, we used emails to discuss, however, when projects are long, messages invariably get lost or at the very least become hard to find. Ryver is a product that helps us collaborate in a consolidated manner.

Pros

  • Sorts conversations
  • Available as a desktop and mobile app
  • Visually unconfusing

Cons

  • The mobile app does not work as well as the desktop
  • Notifications of posts within topics are not as obvious as those at the forum level
  • We should be able to define what different file types are opened in

Return on Investment

  • It makes communicating across locations much easier
  • It makes looking back on previous conversations much easier

Alternatives Considered

Slack

Other Software Used

Streamtime, Microsoft Teams