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Rossum Reviews & Insights

Score10 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for Rossum are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Effortless Text Extraction: Users find Rossum's OCR tool remarkable for effortlessly extracting text from documents with astonishing accuracy, saving them valuable time and effort. Several reviewers have stated that the technology provided by Rossum is a game-changer as it streamlines document management processes and makes information more accessible.

Exceptional Customer Support: Reviewers highly praise Rossum's exceptional team, specifically mentioning individuals like Kineret and Katarina Mazaniova, for their expertise and genuine care. Many users appreciate Kineret's knowledge in the field of OCR, evident from the very first conversation, providing insightful suggestions and guiding them with expertise. Additionally, users value Katarina Mazaniova's warmth and accessibility in addressing concerns or issues. The customer support team at Rossum is praised for their willingness to help, speed of response, webinars, monthly meetings, and introducing new features.

User-Friendly Interface: Users highlight the user-friendly interface of Rossum's software which allows them to get started without practical training. They find the UI incredibly intuitive and simple to navigate. This ease of use has greatly contributed to their work efficiency.

Reviews

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