Rithum Reviews and Ratings

Use Cases and Deployment Scope

In my opinion, you should save your time and money by choosing Zentail, or at the very least, Sellbrite. From my experience, ChannelAdvisor's salesmen will lie to you and tell you whatever you want to hear. Once they have you signed up for a contract then they have access to your bank account. In my case, they took money out twice more than necessary, with no notice or explanation. I was not able to get anyone on the phone and received no responses to my emails. Onboarding took double the time they told me and I was not able to just list a new product on my own.

Likelihood to Recommend

I had a project manager from ChannelAdvisor yell at me on a Zoom call. They switch you from person to person, so from my experience, nothing fully gets done. Additionally, I feel the cost is never the cost. Even if you give them written notice of cancellation they will delay it in order to keep charging you.

Use Cases and Deployment Scope

I would advise reading any contracts with ChannelAdvisor carefully. In my experience, they took 7 months and couldn't get the implementation

done. In my experience, we were 7 months into the contract and we were not live but still charged service fees.

Likelihood to Recommend

They had good reputation in the past. They now care about their stock prices and not their customers, in my opinion. They need to improve their technical team to support their own platform, I believe.

Use Cases and Deployment Scope

ChannelAdvisor allows us to easily post our listings on marketplaces, track inventory, dropship with other manufacturers, provide a great marketing ads console, create business rules when creating listings, and provide sales reporting. ChannelAdvisor saves us tons of time by posting to all marketplaces and houses all of our listings in one easy-to-manage place.

Likelihood to Recommend

ChannelAdvisor is great for a company that is looking to list on different marketplaces and store all inventory in one place. It is not appropriate for smaller companies just looking to sell on their own ecommerce platform. The one drawback is it is quite the investment, but it has helped us grow our business tremendously.

Use Cases and Deployment Scope

I use this portal to download packing slips so I can enter orders. I upload inventory so the store knows what we have on hand. And I enter tracking information that is passed on to the customer. It also allows me to track how many orders I have received at any given time.

Likelihood to Recommend

CommerceHub is suited for my business needs as it is all e-commerce customers who order 1-2 items. During this COVID pandemic, my orders that used to be 40 per day are now 300-400 a day so this portal is not working well for me due to all the manual entering I have to do. And since I can’t sort by product it takes really long to close out orders.

Use Cases and Deployment Scope

We use ChannelAdvisor as the primary Order Management System (OMS) for our flagship brand of tungsten. ChannelAdvisor is hands down the Cadillac solution in the OMS industry. We use it across the full organization in operations, marketing, e-commerce, and information technology. ChannelAdvisor aggregates all of our orders, sends them to our shipping partners, and sends the transactions to Quickbooks.

Likelihood to Recommend

Are you an enterprise level e-commerce merchandise marketer with a full IT team and a giant budget? This product is absolutely for you. Automate workflows based on conditional logic, support a blue-chip brand, and make the information technology team happy with two-factor authentication security. If you can pay for it, this is the product that will make everybody happy.

Use Cases and Deployment Scope

It helps us sell on Amazon, Amazon Prime, Amazon FBA, eBay, Walmart, Google Express, and Big Commerce. It is our filter to the marketplaces. It is being used in the e-commerce division of the company only and it solved many problems and streamlined processes the predecessor could not.

Likelihood to Recommend

I believe this tool could be recommended to an e-commerce team looking to grow quickly in the number of SKUs and in the number of marketplaces they wish to sell with. I do feel it's a bit beyond the need of your side job, "sell-at-night" small e-commerce company.

Use Cases and Deployment Scope

We use Channel Advisor for both SEM and selling on Marketplaces. The ability to populate ads and listings across multiple marketplaces and search venues from a single, central, item listing is crucial to our success. It vastly reduces the manpower necessary to achieve a high saturation level of marketing presence for a large number of products. This solution is used in a single department - that being responsible for online advertising.

Likelihood to Recommend

Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.

Use Cases and Deployment Scope

We use ChannelAdvisor primarily for optimizing our raw inventory feeds for numerous online marketplaces, including Amazon, eBay, Walmart, Newegg, Rakuten, Sears and Shop.com. Additionally, we do the same with several digital marketing feeds like Google, Bing and Yahoo! Gemini as well as other miscellaneous flex feeds. Historically, the ChannelAdvisor platform has always fallen under the control of our acquisition marketing team (typically 2-3 people). However, several other members from Customer Service, Tech and Business Intelligence departments are also in the system from time to time. All in all, ChannelAdvisor helps simplify and expedite the product feed management process through sophisticated, yet easy-to-understand automation.

Likelihood to Recommend

If you manage over 25,000 child skus across dozens of different marketplaces and digital marketing networks, ChannelAdvisor can greatly simplify the process. In my case, it's just not scalable to manually optimize that many products and websites. We need a platform like ChannelAdvisor to provide process automation. Obviously, the fewer skus you manage and the fewer websites you sell on, the greater your ability will be to manage them on your own. But in the interest of growing your business, ChannelAdvisor can help take it to the next level.

Use Cases and Deployment Scope

I am a web developer and I had a contract project working with ChannelAdvisor. The client had a "basic web store" and wanted to upgrade to the "premium web store" product. This company used ChannelAdvisor exclusively to earn all revenue for online apparel it sells.

Likelihood to Recommend

Shopify would be a better alternative. Why should you pay ChannelAdvisor and Shopify? I don't think ChannelAdvisor can deliver on their promise to be a complete e-commerce solution. ChannelAdvisor is best to stay focused on just distributing product on different channels (and not have your own web store at all).

Use Cases and Deployment Scope

We use it primarily to send our inventory to multiple platforms such as Amazon, eBay, Rakuten, Sears, Shop.com, etc. It also manages inventory for one of our webstores. In addition to inventory management, we also utilize it for our SEO/PPC campaigns on Google. Therefore, we do use it across multiple departments.

It gives us one, easy to use platform to control our inventory. If we did not use ChannelAdvisor, we would have to log into the backends of these marketplaces and doing manual editing and monitoring. This of course would involve a great deal of manpower to accomplish. ChannelAdvisor helps us keep our staff smaller and our business more automated.

One of the big perks of ChannelAdvisor is it's ability to monitor and reprice for competition on Amazon. This has been key to our success on Amazon.

Likelihood to Recommend

It is well suited for anyone trying to sell their products across multiple marketplaces and websites. It helps cut down on employees and automate tasks that could take a person hours.

It is not well suited if you are only selling on your own website as it is really intended to be used for marketplaces.