TrustRadius: an HG Insights company

Riskified

Score8.9 out of 10

37 Reviews and Ratings

What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.

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Who Buys & Uses Riskified

Automated Complete Solution

Use Cases and Deployment Scope

Riskified reviews all credit card, Google Pay, and Apple Pay orders for fraud. They use a completely automated process to process the orders in real-time and guarantees all orders with certain chargeback codes. They have been essential in improving authorization rates, decreasing chargebacks, and allowing our operations team to focus on reporting. Their suite of tools allows for many features to track metrics and they are always innovating with new products and processes.

Pros

  • Reviews orders in real-time
  • Boosts authorizations without a lot of false positives
  • Provides clear metrics

Cons

  • There is a little room for improvement on some metrics

Return on Investment

  • The Return on Investment has been great
  • Reduced person hours used to monitor for fraud
  • improved reporting for chargebacks and revenue