Rippling Reviews & Insights

Score8.9 out of 10

2,023 Reviews and Ratings

Overview

Synthesised from 207 reviews | Last Published July 17, 2026

Rippling serves as a comprehensive platform for organizations seeking to centralize and streamline HR, payroll, and employee management functions, addressing challenges from manual processes and disparate systems. In TrustRadius reviews, users widely deploy it for accurate payroll processing and benefits administration, with 19% specifically highlighting its effectiveness in these areas. Reviewers also value its user-friendly design, intuitive navigation, and streamlined new hire onboarding capabilities.

While some users find core administrative tasks like time and attendance, pay, and document access particularly easy, areas for improvement include mobile application functionality, which 7% of reviewers cited as limited. Desktop UI/UX enhancements, customer support response times, and more flexible reporting options are also noted. Overall, reviewers find Rippling a valuable tool for operational efficiency and time savings, despite some interface and support refinements needed.

Pros

Accuracy and automation of payroll processes
Efficient management of benefits administration
Streamlined new hire onboarding
User-friendly design and intuitive navigation
Simplification of time off and leave management

Cons

Limited functionality and technical issues with the mobile application
Opportunities for improvement in desktop UI/UX and navigation
Customer support response times and direct human contact
Lack of flexibility and customization in reporting and analytics

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Rippling Reviews

1147 Reviews

Awesome program

Rating: 9 out of 10

June 30, 2025

Use Cases and Deployment Scope

We love it! You can do our punch n and out and request time off and how much time pto time for future dates, see our pays, use to do our benefits! We love it, soon we will be using it to do on boarding new hires

Pros

Pay
Benefits
Attendence

Cons

Time clock adding seconds onto it
Allowing the user to adjust their time if needed then having supervisor approve the adjustment
Locked out of system should be able to reset your password before being locked out

Likelihood to Recommend

Corinn Rainey

Lead case manger at Passages To recovery (51-200 employees)

Vetted Review

1 year of experience

Single Unified Dashboard.

Rating: 9 out of 10

Incentivized

June 28, 2025

Use Cases and Deployment Scope

As in All-in-One Platform--a single source of, integrating HR (onboarding, payroll, benefits, time and attendance, performance management), IT (device management, app provisioning, security), and finance, dashboard.

Pros

Integrating HR.
SIngle dashboard.
Unifying systems.

Cons

Customer Support Responsiveness and Resolution.
A more robust mobile app.
Pricing transparency.

Likelihood to Recommend

Rippling's ability to automate onboarding (including payroll, benefits, device provisioning, and app access) and offboarding is a massive time-saver...A non-tech-savvy organization where HR staff prefer to pick up the phone and talk directly to a dedicated support representative for every question or issue.

Brad Feldman

Sr Director, Creative Strategy in Marketing at Semafor (51-200 employees)

Vetted Review

Want to Make your HR Activities easier Discover Rippling

Rating: 9 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

We Use Rippling for all out Hr related activites as mentioned below
1) To apply leaves, track leave balance
2) To Apply Work from homes
3) To Set up yearly goals and deliverables for quarter
4) For Performance approval Reviews and Promotions
5) To identify organization structure and contact details

Pros

For yearly appraisals and review packets
To Track leave balance and apply leaves
Refer new employees
Organization structure to get point of contacts of various teams
2 step verification securing our database

Cons

We are not able to use Rippling on mobile which is getting difficult
No option for resetting the MFA to users .Need to contact admin everytime
No option for Payslips which we need another app

Likelihood to Recommend

Rippling is helping me a lot to track my leaves, my yearly performance, changes in org structure( if any), to set my goals for ongoing year.

Verified User

Engineer in Information Technology (501-1000 employees)

Vetted Review

4 years of experience

Easy to use and great to have

Rating: 10 out of 10

June 21, 2025

Use Cases and Deployment Scope

For my organization we use Rippling mainly for employee benefits, payroll, and health insurance management and it has made it easy. By having the easy to use user interface I am highly encourage daily to manage my benefits as I need. With that as well I am easily able to adjust and use my sick time, PTO, and CME hours with ease.

Pros

Easy navigation
Ease of use for time off
Managing health benefits

Cons

Signing online documents
Needs more complex features available on phone app
fast sign in

Likelihood to Recommend

Rippling should be greatly used in areas where there are many employees employed by a company that offers many benefits. By using Rippling employees will be able to easily manage their benefits. Rippling may not be ideal for areas of business where the company is either small or does not offer the employees many benefits.

Tony Clarke

Physician Assistant at Arizona State Urological Institute (51-200 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Never Go Wrong with Rippling

Rating: 9 out of 10

Incentivized

June 21, 2025

Use Cases and Deployment Scope

I am an employee that uses Rippling for Direct Deposit and Insurance enrollment. We also use Rippling for PTO management. I check my Rippling weekly to see my payroll amount for what I have worked. I also use this application to put in my time off request for accrued PTO.

Pros

Insurance enrollment
Direct Deposit enrollment
PTO submissions.

Likelihood to Recommend

Rippling is well suited for Direct Deposit and Insurance enrollment. Other than this I have only used Rippling for PTO submissions.

William Hicks

Fleet Supervisor at Independent Waste (51-200 employees)

Vetted Review

Verified on LinkedIn

Great platform despite some small issues

Rating: 8 out of 10

Incentivized

June 21, 2025

Use Cases and Deployment Scope

I use Rippling for collecting my paycheck from my employer (Winter Comics). They use Rippling to onboard their employees and automate payroll distribution. I also use it to withdraw my paycheck to Wise. The problem Rippling is solving for us is the problem of foreign employment. The paperwork is complicated and payrolls are difficult and often associated with high fees. Rippling makes that process easier for both sides.

Pros

It was a bit of a hassle to verify my address due to my country of residence and its way of printing documents without addresses, but Rippling's support guided me through an alternate way of verification.
Instant Wise withdrawal is very convenient for me
Ease of dashboard and contractor hub navigation makes it a breeze to use

Cons

The mobile app could use a bit of work as it has some noticeable bugs and doesn't support the full functionality of the platform.

Likelihood to Recommend

I can only say from the point of view that I've used the platform. I definitely haven't utilized the full functionality and features of Rippling, but from what I use it for, it is near perfect. As I've mentioned I use it to be employed as a contractor in a foreign company, so Rippling manages and automates payroll and contracts easily. Makes my and my employer's lives a lot easier.

Nikoloz Oboladze

Software Developer in Information Technology at Winter Comics (1-10 employees)

Vetted Review

1 year of experience

nice UI and easy to use and understand

Rating: 10 out of 10

Incentivized

June 21, 2025

Use Cases and Deployment Scope

From my perspective, we use Rippling for anything HR related. Our offer letters get stored there and any state related work posters, our pay stubs, our time off requests, our benefits, etc. We manage our FSA through there. Our office holidays are listed and updated there. Our sexual-harassment trainings are held through there I believe too.

Pros

UI design
Easy to understand

Cons

Sometimes, if things are hidden by a dynamic menu item, it can be difficult to find

Likelihood to Recommend

Anything HR related. My entire three years of this company I've never run into an issue using the system from the get-go. It's been super easy. The paystub management is easy. The time off request is easy. Finding my offering letter or any other work documentation is easy. Managing how I want my paycheck split within Rippling is super easy.

Verified User

Employee in Customer Service (51-200 employees)

Vetted Review

3 years of experience

Rippling quick and easy

Rating: 10 out of 10

Incentivized

June 21, 2025

Use Cases and Deployment Scope

I have used Rippling specially to sign and read documents when my company requires it and I have used to request PTO and to know the balance of vacations and PTO I have at the moment and to write the performance review for myself, also I used it to load expenses for my company.

Pros

Easy to use even for new users.
Intuitive interface just follow the steps shown and you are good to go.
Quick processes like requesting PTO and loading expenses.
Nice and minimalist interface with straightforward options.

Cons

Easier login processes, sometimes it takes a while to login for security purposes but if you are in a rush it's hard.
Email reminders for certain notifications like when your manager accepts you PTO.

Likelihood to Recommend

I think Rippling is appropriate for companies that have employees that work from home and need to for example sign and read company documents or need to request vacations or PTO to their manager easily. Maybe is not so appropriate for smaller companies that work in the office and have more face to face interaction.

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

Switching to a great PEO software provider

Rating: 9 out of 10

June 20, 2025

Use Cases and Deployment Scope

Our company uses Rippling for the PEO services they provide. This includes payroll, HR and employee training. The HR support has been really great in response time and payroll is straight forward. One of the main features for our company is Rippling's ability to manage multi-state tax filings and manage contractors all under the same platform. The system is intuitive and employees receive consistent communications about notifications and reminders.

Pros

Customer Service
Response Time
Notifications
Help Center

Cons

Informing customer of the timelines for transitioning onto the system at initiation
Reports that breakdown the employee and employer costs on payroll

Likelihood to Recommend

Rippling is overall a great system and offers many features that are professional and appropriated for small or larger companies. The system is intuitive and the transition onto the system is not difficult. I would say the best feature is Rippling's customer support. They are very responsive and also have a help center feature that provides relevant information for most issues. Our company had a very positive experience with the sales, implementation and onboarding representatives.

Miriam Naya

VP Finance and HR in Finance and Accounting at SourceAudio (11-50 employees)

Vetted Review

1 year of experience

Rippling is easy to use

Rating: 10 out of 10

Incentivized

June 12, 2025

Use Cases and Deployment Scope

I use Rippling in my organization as an employee for HR purposes. My company uses it to manage items including PTO and other time off; compensation management including payroll, commissions, taxes, and direct deposit; approvals, benefits; insurance management; forms; employee profile information storing; onboarding; occasional announcements; support; and likely more.

Pros

User interface
Insurance management

Cons

PTO management—would love to have the ability to select certain hours on a multi-day period for PTO requests
Certain profile information can be difficult to find

Likelihood to Recommend

Rippling is great for HR management from the employee side. It makes benefit management, onboarding, payroll, PTO requests, and more very easy. It is clean and simple and intuitive to use.

For our company, as far as I am aware, Rippling has not been used for client invoicing, legal, recruiting, or internal messaging as we have other established or more convenient tools for these items.

Verified User

Project Manager in Marketing (11-50 employees)

Vetted Review

3 years of experience

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