Rippling Other Services (except Public Administration) Reviews & Insights

Score8.9 out of 10

2,023 Reviews and Ratings

Overview

Synthesised from 14 reviews | Last Published July 17, 2026

Rippling is valued by Other Services firms for centralizing HR and payroll, addressing the need for streamlined administration of diverse workforces. It integrates payroll with time tracking, simplifying clock-in/out and PTO, which is crucial for service-oriented businesses. In TrustRadius reviews, 29% highlight its comprehensive capabilities in consolidating payroll, benefits, and general HR needs, easing administrative burdens for organizations without large HR departments. This enables effective workforce management from onboarding.

The platform also aids in managing global staff payments and accelerating new hire onboarding, vital for maintaining service delivery momentum. However, some reviewers (2 of 11) note limitations in the mobile application's stability and feature parity, which can hinder agile, on-the-go management for field-based staff. Overall, reviewers in this sector view Rippling as a valuable tool for enhancing operational efficiency and compliance, despite mobile app shortcomings.

Pros

Unified HR and payroll management for dynamic service workforces
Streamlined time tracking and PTO processing for varied employee schedules
Efficient onboarding for rapid deployment of new service staff
Consolidated benefits administration for diverse employee needs
Reliable payroll processing with direct deposit capabilities

Cons

Mobile application stability issues for on-the-go administrators
Limited feature parity between mobile and desktop platforms
Potential for workflow disruption due to device switching for field teams

Read Full Review Insights

View All Reviews

Rippling Reviews

60 Reviews

Other Services (except Public Administration)Consumer Services33Religious Institutions2Civic & Social Organization1Non-profit Organization Management24

The BEST HR Platform in the Business

Rating: 10 out of 10

Incentivized

August 18, 2025

Use Cases and Deployment Scope

Rippling is primarily used by our HR team and employees for time tracking, payroll management, and sick/leave requests. Before Rippling, we had employees submitting their hour totals through various mediums. Rippling centralized everything and has made my life so much easier! I was reluctant to use a time-tracking platform, but it really is exceptional and has amazing features that have made my payroll process so much easier. I truly cannot recommend this product enough!

Pros

Three different options to view the hours you've worked in a pay period. All three are valuable in their own way! I love this and use each one every week.
Rippling has the option to retroactively log your hours later if you forget to log in before you start work. I love this because sometimes I take a work call on the go and don't have time to clock in first. Such a handy feature!
Rippling has also made putting in time-off requests (sick/PTO/etc) so much easier. I'm sure every HR team would appreciate this!

Cons

The app has frequent updates. Not necessarily a bad thing - just annoying to click the "update" button often.
N/A - Rippling is awesome
N/A - Rippling is awesome

Likelihood to Recommend

Rippling has been fantastic for me as I work for two entities. I can easily alternate between the two for time-tracking purposes on Rippling, whereas I used to do it manually by hand. This has made submitting my hour totals for payroll so much easier. Rippling is probably less useful for those who are salary and don't need to track their hours as meticulously as I do.

Angelina Crownover

Compliance Director in Legal at Angels for Angels (Non-profit Organization Management, 1-10 employees)

Vetted Review

1 year of experience

View profile

Why Rippling Is a Game-Changer for Modern Businesses.

Rating: 10 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

In our organization, Rippling serves as a centralized platform for managing a wide range of HR and IT functions. We primarily use it for employee onboarding/offboarding, payroll processing, and benefits administration. We provide associates with this information by using Rippling since it is an easy way for them to access this information from here. It is very educational in terms of details, most of which they need to know and have on file.

Pros

Provides and displays information.
Allows to have a view of important files.
Helps to keep track of HR information.

Cons

Time tracking is available, but it may lack depth or flexibility compared to dedicated platforms.

Likelihood to Recommend

Updating personal information or locating historical pay stubs sometimes requires more clicks than expected or is not clearly labeled, which can cause frustration for users. However, aside from this, the overall presentation of the information is very good.

Verified User

Employee in Customer Service (Consumer Services company, 1001-5000 employees)

Vetted Review

Rippling Recommendation

Rating: 10 out of 10

Incentivized

July 24, 2025

Use Cases and Deployment Scope

My business uses Rippling to manage employees, salaries, and organizational charts.

This tool is probably the most used and helpful for us, we can quickly identify team members, find their information, and organize teams. At the moment, I personally use this tool to verify not only my personal information and how my data is managed, also I'm able to have my team organized and see other teams across the organization.

I have the option to organize per role, send promotions, schedule updates, and divide teams per leader.

Pros

Organize teams
Promote and send information
Handle salary and bonuses

Cons

I would say it would be beneficial for the updates to be done quicker when making organizational changes, other than that this tool works wonders for us.

Likelihood to Recommend

Rippling is excellent for organizing companies, set proper profiles, set goals and handle specific profiles information, and create better visibility of teams overall.

Less appropriate when you need to make quick changes or have a quicker approach to how your teams look it takes a while to perform changes entirely.

Verified User

Supervisor in Customer Service (Consumer Services company, 1001-5000 employees)

Vetted Review

3 years of experience

Simple is Better User Interface is Basic and Clear

Rating: 9 out of 10

Incentivized

July 3, 2025

Use Cases and Deployment Scope

We use Rippling to centralize all of our non-profit's various benefit products---from health insurance and HSA accounts to life insurance and time-off.

Pros

Ease of Navigation
Easy Account Setup
Clear Communication

Cons

There was no easy-to-find guidance offered for how to get a reimbursement from your HSA.

Likelihood to Recommend

Only reason I didn't mark it a 10 was the issue with finding an explanation when I searched for it for how to request an HSA reimbursement. I found all sorts of other topics, but not the simplest and most common one: needing an HSA reimbursement.

Charlotte Schuyler

Director of Partner Communications at Conservative Partnership Institute (Non-profit Organization Management, 11-50 employees)

Vetted Review

Best for Value

Rating: 9 out of 10

Incentivized

June 12, 2025

Use Cases and Deployment Scope

We use Rippling as our payroll provider. I run salary, hourly, contactors and one-time personnel payments through Rippling. We have between 10-15 employees per year, with 2-5 contractors. Rippling is able to track our employees benefits and give them and management a view at any time. We can add benefits which we are in the process of doing now such as 403(b) plan and health benefits.

Pros

Provides not just pay, but reimbursements, and other non-standard deductions.
Keeps track of vacation, PTO, maternity leave, etc.
Provides a payroll comparison with prior payroll per employee to see the differences, thus noting payroll changes that may be troubling.

Cons

Rippling could provide some help in determining exemption of employees in states other than our state of incorporation.
Assistance in setting up the payroll accounts in states. They leave this to the organization saying just "provide us with the account numbers."
Provide editable forms that can become the company's standards for things like onboarding, employment offer, some policies acceptances and things like that.

Likelihood to Recommend

Rippling makes payroll easy with one, two, three steps. Then there is the payroll comparison that helps identify variances from the prior payroll. This is useful so that we understand why amounts change, and can approve or fix. Rippling had a problem when the data from the prior payroll provider was not accurate. It took multiple attempts to resolve the issue even for 59 cents. They would not drop the case even though it was cost prohibitive for them and us. It cost $100 extra fees not to mention the man HOURS to resolve.

Robert Johnson

Finance Manager in Finance and Accounting at Life Impact International (Non-profit Organization Management, 1-10 employees)

Vetted Review

1 year of experience

View profile

Great App

Rating: 10 out of 10

Incentivized

May 11, 2025

Use Cases and Deployment Scope

We use Rippling for our payroll, timeclock and benefits. This addresses problems of having multiple applications to do all three jobs. Having the ability to clock in and out, submit PTO and see time off for holidays in one place is helpful. Benefits are also in one area which makes it super easy to look at updated benefit plan and OPM amounts. All of this makes payroll less stressful with it all being integrated into 1 app.

Pros

Everything is in one place for each specific section.
Very user friendly for navigation.
Everything works in unison.

Cons

More subdivision for apps within.
Communication between workers within app.
Some sort of chat option.

Likelihood to Recommend

I would 100% recommend. We have never had any issues with this application. Payroll is always smooth. We always are able to see up to date benefit info as well as time off info. If there ever is an issue, the support team is very quick to respond and resolve issue.

Verified User

Contributor in Customer Service (Consumer Services company, 1001-5000 employees)

Vetted Review

3 years of experience

All in one Rippling App

Rating: 9 out of 10

Incentivized

May 8, 2025

Use Cases and Deployment Scope

I enjoy the fact that I can use this app for multiple functions. Scheduling, training, time tracking, vacation requests it is all there as an option on this app. I and many of my colleagues have noticed that submitting time cards on the phone, the period of which we view hours is weekly on the app although we get paid bi weekly. It would be nice to see our hours in this format too.

Pros

App design
Customer support
Load times

Cons

Time card viewing for more than one week
App freezes on phone if closed and re opened
Automatic reminders that your time card is due the following day

Likelihood to Recommend

Rippling is still new to our company. I have found it to be much more user friendly than the app we used previously. I enjoy the multi functionalism of this app being able to get multiple areas of the workplace on one app. Previously, we had 3 apps that all served a unique purpose, now we have Rippling which offers all 3 of these in one app.

Verified User

Employee (Non-profit Organization Management company, 201-500 employees)

Vetted Review

1 year of experience

Rippling HR and Payroll in Sync Very Effective and Convenient to Use

Rating: 10 out of 10

Incentivized

April 29, 2025

Use Cases and Deployment Scope

I use Rippling to efficiently track my working hours and ensure accurate timekeeping. It also helps streamline my onboarding process and manage payroll seamlessly. It also allows me to distribute my payroll across multiple bank accounts, giving me flexibility in managing my finances. Rippling also allows employees to request for time off and manage it efficiently.

Pros

Onboarding process
Time tracking and attendance
Managing payroll
Managing Time off
Mobile App availability

Cons

Payment tracker on mobile app isn't available
Multiple features complexity which is a challenge to new users
No prompt response from customer support to address rippling issues

Likelihood to Recommend

I would recommend Rippling if asked by a colleague as it is really effective when time tracking working hours and managing payroll. It's very convenient to use as it has a mobile app where you can track it anytime you want. All information saved on Rippling is secured as it includes multi-factor authentication through an authenticator app to protect employee accounts and sensitive data.

Verified User

Representative in Sales (Consumer Services company, 51-200 employees)

Vetted Review

Rippling A HR change-maker

Rating: 9 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

Rippling represents a total change in the Hunan REsources Iinformation System (HRIS). It’s functional, efficient and easy to use. In addition, the customer service work pretty fast and also provides the best solutions in order to your work flow do not be affected and you can continue with yor functions as usual as always. It also facilitate the hiring process for all of our candidates and also expedite the payroll process. Finaly, Rippling provide the opportunity to establish objectives in the short and long term and provide you the tools to make a follow up to those goals.

Pros

Expedite the hiring process, providing all the candidate's information and their their capability of fit in the job position.
Provides the HR analytics in a easy way to understand and use them in future situations.
Their constant updates about the candidates' hiring process.

Cons

The constant updates that slow down the workflow.

Likelihood to Recommend

Rippling is a program suitable for companies' Human Resources departments. As I mentioned in previous points, Rippling allows us to look at the various HR analytics and, in my personal experience, it has made the hiring process easier for me and the recruiters on my team. In addition to facilitating the hiring process, Rippling gives me the ability to see the feasibility of candidates in certain positions, which allows me to offer them other jobs if necessary.

Roy Montero Manjarrés

Recruitment and Onboarding Team Lead in Human Resources at Trash Butler (Consumer Services, 51-200 employees)

Vetted Review

1 year of experience

View profile

Jasen review.

Rating: 10 out of 10

Incentivized

April 9, 2025

Use Cases and Deployment Scope

I use Rippling for the company's scheduling, payroll, and HR needs. Rippling is a good tool for all workplace needs. It makes it easy to schedule people for work and get all the information you need about the company. Rippling is great!

Pros

Reminders
Payroll
Schedule

Cons

Likelihood to Recommend

Ripping makes the job environment easy. I’ve had a great time navigating through all the things that Ripple offers. Rippling makes hiring and scheduling easy to understand. You can do all the workplace needs through Rippling. It is such a great tool to use if you have a business.

Jasen Caughman

Operations manager at VEO (Consumer Services, 501-1000 employees)

Vetted Review

3 years of experience

Loading Reviews List....