TrustRadius: an HG Insights company

Ringover Business Phone System

Score8 out of 10

2 Reviews and Ratings

What is Ringover Business Phone System?

Ringover is a business phone system that gives users unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and features focused on improving team productivity. Users can integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with their helpdesk tools. Ringover aims to make professional communications possible anywhere in the world - all it takes is an internet connection.

Categories & Use Cases

Media

Screenshot of Enhance your team's productivity with Ringover's dashboard

Screenshot of Enhance your team's productivity with Ringover's dashboard

Top Performing Features

  • Hosted PBX

    Hosted telephony infrastructure obviated the need for local PBX hardware

    Category average: 7.9

  • Multi-level Interactive Voice Response (IVR)

    IVR is a phone menu allowing callers to interact with the system through voice and keypad

    Category average: 7.7

  • User templates

    Create and apply batch configurations to multiple users at once

    Category average: 7.5

Areas for Improvement

  • Mobile app for Android

    Android app

    Category average: 7.8

  • Video screen sharing

    Users are able to share their screens with other meeting participants on video conference calls.

    Category average: 8

  • Instant messaging

    Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

    Category average: 8.9

Call Recording Keeping System which Provides Effective Project Communication and its Audio Quality is Excellent.

Use Cases and Deployment Scope

Great communication strategy offered by Ringover Business Phone System, through its flexible easy functionalities. Implementing this software was easy and the recording functions are highly effective. Rover Business Phone System helps with easy call tracking, and management of calls records for the entire project, and the collaboration is excellent for multiple construction projects Engineers and easy to convert different files formats.

Pros

  • Managing various call records is effective.
  • Creating reports for the project is excellent.
  • Engagement and files conversion are effective through this software.

Cons

  • When new to the product, managing multiple call records is tricky.
  • The ability to convert all files formats can be advanced.
  • Functions for notification can be reliable.

Most Important Features

  • Recording functionality.
  • Calls tracking features.
  • Files conversion functionality.
  • Data analytics options are very responsive.

Return on Investment

  • Rover Business Phone System is a great new effective project communication and perfect call records keeping solution.
  • It's a very intuitive platform to provide predictive analytics and extremely excellent customer management products.
  • The effective file conversation and its data integration capability are good, and reliable for project collaboration.

Other Software Used

OgyMogy, Telonium, Webex Calling