Ringostat Reviews & Insights

Score8 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for Ringostat are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Ringostat has established itself as a reliable and convenient telephony system, catering to the communication needs of various users. Customers have reported seamless communication and high-quality connections, making it a suitable choice for businesses operating in multiple markets. The ability of Ringostat to integrate with other systems and provide prompt tech support responses has resulted in smooth communication and increased customer satisfaction. Additionally, the cost-effectiveness of Ringostat's services has proven beneficial for companies that frequently make international calls.

The callback form feature of Ringostat has been particularly useful for connecting with customers, with no reported problems or difficulties in communication. Users have found it easy to engage with customers using this feature without any interruptions or disruptions in the conversation. Furthermore, the caller information feature of Ringostat, which provides details about the caller's location, website activity, and CRM data, has been highly appreciated by users. It allows businesses to gain valuable insights into their customers and tailor their communication accordingly.

Compared to other calling solutions, Ringostat offers greater convenience by allowing users to call customers directly from the CRM or documents, saving them time and effort. The call tracking feature is especially valuable for PPC specialists as it provides essential data on conversions from calls, enabling them to optimize their advertising campaigns effectively. Moreover, Ringostat's capability to track offline calls has proven instrumental in discovering conversions and advertising sources that are not visible in Google Analytics, helping businesses allocate their budget more efficiently.

Users have praised Ringostat's support and customer success teams for their quick issue resolution and regular updates that introduce new features and opportunities. This has contributed significantly to the positive user experiences with the product. Overall, Ringostat has helped businesses optimize their advertising campaigns, improve customer understanding, and provide quick technical support along with useful resources. The product has received positive feedback from users across various industries who have benefited from its diverse range of features and functionalities.

Ringostat Reviews

1 Review

Powerful call tracking and virtual PBX service

Rating: 9 out of 10

Incentivized

June 22, 2019

Use Cases and Deployment Scope

We used Ringostat as a call tracking and analytics service to track sources of our calls. It's a very powerful tool not only to track your call source, but also a full solution to organize your own virtual PBX and call center with ready to use workspace for managers. You can also listen to calls, receive day-by-day analytics of your managers and receive notifications about missed calls. We used this service for one of our projects, and it's worked well. It was definitely easy to integrate, you don't need to buy telephone numbers on external services, and you also have a trial period to test if it fits your business needs.

Pros

Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
Works with your CRM. You can get all the info about your client from the CRM right before the call.
Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
Rich API. You can build your custom solution with simple API.
Productivity reports. You have all analytics about work of your managers and track their personal efficiency.

Cons

Lacking of full support for end-to-end analytics.
Price. It might be expensive for small companies with a not so huge amount of traffic.

Likelihood to Recommend

Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.
This service can help with:
- call tracking service and tracking sources of your calls.
- organizing virtual PBX with the voice menu and workspace for managers.
- providing analytics of manager's efficiency in working with calls.

Roman Yarovyi

Product Project Manager in Marketing at SpringStudio (11-50 employees)

Vetted Review

1 year of experience

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