Powerful call tracking and virtual PBX service
Use Cases and Deployment Scope
We used Ringostat as a call tracking and analytics service to track sources of our calls. It's a very powerful tool not only to track your call source, but also a full solution to organize your own virtual PBX and call center with ready to use workspace for managers. You can also listen to calls, receive day-by-day analytics of your managers and receive notifications about missed calls. We used this service for one of our projects, and it's worked well. It was definitely easy to integrate, you don't need to buy telephone numbers on external services, and you also have a trial period to test if it fits your business needs.
Pros
- Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
- Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
- Works with your CRM. You can get all the info about your client from the CRM right before the call.
- Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
- Rich API. You can build your custom solution with simple API.
- Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Cons
- Lacking of full support for end-to-end analytics.
- Price. It might be expensive for small companies with a not so huge amount of traffic.
Likelihood to Recommend
Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.
This service can help with:
- call tracking service and tracking sources of your calls.
- organizing virtual PBX with the voice menu and workspace for managers.
- providing analytics of manager's efficiency in working with calls.
