TrustRadius: an HG Insights company

Right On Interactive

Score4.1 out of 10

2 Reviews and Ratings

Top Performing Features

+15%

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Cat avg: 7.8

+18%

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Cat avg: 7.6

-7%

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Cat avg: 8.6

-5%

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Cat avg: 8.4

Worst Performing Features

-20%

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

Cat avg: 7.5

-12%

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Cat avg: 8

-11%

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

Cat avg: 7.9

Right On Interactive Features from Reviews

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7-10%
  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

    Category average: 8

  • Landing pages

    Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

    Category average: 7.5

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

    Category average: 7.9

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

    Category average: 8.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5+6%
  • Lead scoring and grading

    Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

    Category average: 8.4

  • Automated sales alerts and tasks

    The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

    Category average: 7.8

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8-1%
  • Social profile integration

    The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.

    Category average: 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5+16%
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.6

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.4

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.5-5%
  • Customizability

    Users can customize their instance with features like custom fields and custom objects.

    Category average: 7.3

  • Integration with Salesforce.com

    The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

    Category average: 9

Right On Interactive Features from the Vendor

Email & Online Marketing

Vendor-contributed
  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

  • Dynamic content

    Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

  • Ability to test dynamic content

    Users can test dynamic content prior to launching a campaign.

  • Landing pages

    Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

  • A/B testing

    Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

Lead Management

Vendor-contributed
  • Lead nurturing automation

    Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

  • Lead scoring and grading

    Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

  • Data quality management

    The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

  • Automated sales alerts and tasks

    The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Social Media Marketing

Vendor-contributed
  • Social profile integration

    The software incorporates social profile data and social share histories to enhance segmentation and scoring of contacts.

Reporting & Analytics

Vendor-contributed
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

  • Custom reports

    Users can create custom reports.

Platform & Infrastructure

Vendor-contributed
  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

  • Customizability

    Users can customize their instance with features like custom fields and custom objects.

  • Integration with Salesforce.com

    The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Additional Features

Vendor-contributed
  • Visual Lifecycle Stages