TrustRadius Insights for ReviewInc are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Price: Many users have found ReviewInc to be a cost-effective solution for their business needs. They appreciate the outstanding features offered at an affordable price point, such as the ability to upload a large number of contacts at once using a simple template. This has saved them significant time and effort.
Support: The support and marketing team at ReviewInc have received high praise from users. Several reviewers have mentioned the great and helpful support they received, which added value to their overall satisfaction with the product. The positive experience with the team demonstrates ReviewInc's commitment to providing excellent customer service.
Ease of Use: Users consistently highlight the simplicity and ease of use of ReviewInc. They find it beginner-friendly and appreciate how easy it is to manage contacts, receive support, and set up feedback, reviews, and reporting. This user-friendly interface has made managing online reviews much easier for many businesses.
It was used to support our hyper-local marketing strategy by feeding the Google My Business listings, for which we had five at the time with reviews. It was being used purely by the marketing department. It addresses one of Google's key factors for showing up in the search results: relevance.
Pros
Customization of workflows.
The best customer support I've ever encountered. They get involved in process design to achieve user goals.
Platform works flawlessly.
Extra perks such as widget to display reviews and NAP data review.
Cons
Tough to think of any.
Likelihood to Recommend
Very well suited to anyone seeking to grow their reputation through sourcing reviews. They have advanced automation features that many can take advantage of to automate the process too.
We have customers who complain about products (cannot disclose the names of the products), ReviewInc helps me understand the genuineness of the feedback from a client. Sometimes clients even make a decision to stop using the product even after investing a huge amount of money. ReviewInc gives them chance to make a second opinion about the decision made.
Pros
Gives the facts
Can compare with certain products
It actually provides the numbers and figures so as to make right decision
Cons
Nothing as of now
Likelihood to Recommend
Like for my last client where I had to make a decision on whether to continue with the product or stop further investment in it. I came to ReviewInc, shared the review of the product the client was boasting about and asked him to make the correct decision about whether to move ahead or stop at this juncture.