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Retail Pro

Score7.9 out of 10

6 Reviews and Ratings

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What is Retail Pro?

Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.

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Who Buys & Uses Retail Pro

Retail Pro Reviews

What users are saying about Retail Pro.
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Good for small retail businesses. Run away if you are a mid-sized company.

Incentivized
Verified User
Analyst in Finance and Accounting (1001-5000 employees employees)

Use Cases and Deployment Scope

It is being used at all of our store locations across the nation and at the home office (including the accounting department, inventory & planning department, IT department, etc.). It is the POS system we use.

Pros

  • The capability of interface customization.
  • Good for small retailers.

Cons

  • Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
  • Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
  • The interface looks very out of date.

Return on Investment

  • It decreased the home office's efficiency because it runs too slow and always crashes.
  • At the store level, it causes cash over short/duplicate charge issues when it crashes.
  • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.

Retail Pro is more than a POS, It gives wings to retailers.

Chandrakumar SubramaniView profile
Head of IT in Information Technology at Zimson groups (501-1000 employees employees)

Pros

  • Stable and reliable (we never faced any issue with the data).
  • Handling promotions is easy.
  • Easy reports.
  • Retail Pro's support network is strong. We get support in all the regions.

Cons

  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.

Return on Investment

  • I dont have any specific report on ROI, but we are able to raise from 8% growth year on year to 14%. Retail pro helped us manage our 50+ locations efficiently with minimum resources.

Alternatives Considered

ls retail and SAP Business One