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Retail Pro Reviews & Insights

Score7.9 out of 10

6 Reviews and Ratings

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Community insights

TrustRadius Insights for Retail Pro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Quick and Simple Billing Process: Multiple users have expressed their satisfaction with the quick and simple billing process in RetailPro. They appreciate how it allows them to efficiently manage transactions without any hassle, making their workflow smoother.

Convenient Automated Mail Feature: RetailPro's automated mail feature has garnered praise from reviewers for its convenience. Users find it incredibly useful for easily sending mails to customers, saving them valuable time and effort in communication.

Flexible Reporting Capabilities: The reports section in RetailPro stands out for providing a wealth of information and data. It empowers users to analyze business performance effectively, making informed decisions based on comprehensive insights about sales, inventory, and other important metrics.

Retail Pro Reviews

2 Reviews

Good for small retail businesses. Run away if you are a mid-sized company.

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

It is being used at all of our store locations across the nation and at the home office (including the accounting department, inventory & planning department, IT department, etc.). It is the POS system we use.

Pros

  • The capability of interface customization.
  • Good for small retailers.

Cons

  • Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
  • Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
  • The interface looks very out of date.

Likelihood to Recommend

It will suit simple small size businesses like mom and pop shops. For a mid-sized retail company with more than 100 stores, it runs way too slow and lacks a lot of functions.
VU
Verified User
Analyst in Finance and Accounting (1001-5000 employees)
Vetted Review
Retail Pro
2 years of experience

Retail Pro is more than a POS, It gives wings to retailers.

Rating: 8 out of 10

Use Cases and Deployment Scope

As a retail IT consultant i worked on various retail point of sale solution, none of the solutions has as rich functionality as Retail Pro. I am able to manage POS, Purchase, Transfers, Customer Locality, Customer Relationship, Employees, Promotion and auto replenishment from this single solution.

Retail Pro helped me implement mobile POS, with solution called Retail Pro PRISM. Hosted in our in-house server we are able to achieve high performance with minimal investment. This solution helps us track inventory real time also it is very simple to roll out promotions to all out stores.

Finally this solution is so easy to customize, this helps us implement a few functionalities that are very specific to our business processes.

Even though we are facing issues in handling Serial Numbers and some other part. We are happy with the overall performance of the system and the network of support provided by Retail Pro.


Pros

  • Stable and reliable (we never faced any issue with the data).
  • Handling promotions is easy.
  • Easy reports.
  • Retail Pro's support network is strong. We get support in all the regions.

Cons

  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.

Likelihood to Recommend

Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
CS
Chandrakumar Subramani
Head of IT in Information Technology at Zimson groups (501-1000 employees)
Vetted Review
Retail Pro
14 years of experience
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