What is Resco Mobile CRM?
Resco Mobile CRM is a mobility solution designed to enhance business growth by leveraging data in various scenarios, according to the vendor. It aims to streamline fieldwork processes and provide a mobility experience for Microsoft Dynamics 365 CRM and Dataverse. The product is targeted at companies of all sizes, from small businesses to large enterprises, and is utilized by sales representatives, field service technicians, inspectors, property managers, and manufacturing professionals across various industries.
Key Features
Mobile Inspections: According to the vendor, field teams can use digital forms to complete jobs faster and capture data in demanding field settings, even with weak or no internet connection.
Mobile Sales: The vendor claims that sales representatives can manage leads and deals outside the office, with real-time insights about their performance.
Field Service: The product aims to increase service performance with an all-in-one mobile solution for complex field scenarios. It allows users to capture data about serviced equipment or managed properties and deliver real-time reports to clients.
Routes: Users can plan routes for themselves or team members, keep track of work progress in real-time, and analyze past performance or future projections with the TimeShift feature, according to the vendor.
Native Integration: The vendor states that the product offers native integration with Dynamics 365 and Dataverse, saving time and resources on development.
100% Offline Functionality: According to the vendor, the product ensures application performance in the field even with poor network connectivity, supporting millions of records and complex tables.
Fast & Versatile Sync: The vendor claims that users can control what is being synchronized and how, take advantage of advanced sync filters and optimized app storage, and experience up to 10x faster sync than alternatives.
Questionnaire Designer: Users can create mobile forms with a simple drag-and-drop editor, according to the vendor. They can also add advanced features like business logic, rules, and smart questions.
Report Designer: The product allows users to attach invoices, photos, signatures, and brand digital reports without coding, and deliver job reports to back-office teams or customers in real-time, according to the vendor.