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Remote.com Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Remote.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Customer Service: Users have consistently praised the customer service provided by the platform, with many stating that they have received quick and helpful responses. This indicates that the platform values its users and is committed to resolving their issues promptly.

Clear Breakdown of Employment Costs: Numerous reviewers appreciate the clear information provided on the breakdown of employment costs. This feature makes it easy for users to understand and calculate their expenses accurately. It suggests that the platform prioritizes transparency and empowers users to make informed decisions regarding their finances.

Wide Global Reach: Many users mention that they appreciate the fact that the platform is available in multiple countries. This indicates a wide global reach, making it convenient for users from different parts of the world to access and utilize its services. The global availability suggests that the platform caters to a diverse user base and offers solutions on an international scale.

Reviews

2 Reviews

Great customer service and features keep improving!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Since the beginning of the Covid-19 pandemic, we have hired staff globally to support our local clients. These consultants have been based in their respective home countries. We have been using Remote since 2021 to meet our payroll compliance obligations in up to 3 different countries. Remote has been great to sort contracts, taxes and benefits in countries we were not familiar with.

Pros

  • Great customer service, very responsive and helpful
  • Very clear information on the breakdown of employment cost
  • Available in many countries
  • Features have been improving over time

Cons

  • In the past, we had a lot of issues with invoicing, but Remote resolved the problem in late 2021
  • Payment is only available in USD, GBP and EUR

Likelihood to Recommend

Remote is well suited to hire global staff globally, that's their core business. From onboarding employees, to manage monthly payroll, leave, benefits and incentives...

They also offer international contractor management for free, but it's not something we have been needing.

We haven't had any needs outside of this scope yet.

VU
Verified User
Director in Human Resources (11-50 employees)
Vetted Review
Remote.com
2 years of experience

Great way of hiring globally

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Remote is a service for contracting employees from another country using their residence country legislation. They help you with all legal contracting, resignation, payroll, reimbursements, and vacancy days. As well as benefits such as health care, and meal vouchers (that are mandatory here in brazil). Their platform is really straightforward and you don't have to think too much to do anything you want. Their support is also quick and nice.

Pros

  • Legal remote worker contracting
  • Payroll
  • Workers benefit
  • Global Employement
  • Contract Management
  • Onboarding dashboard

Cons

  • no complains

Likelihood to Recommend

If you have a company that is hiring employees globally, remote does a great job and helps you with ease. If you are being employed by an international company, you can suggest remote for them, it will really help you and still give you all the benefits of legal worker rights.

LW
Luiz Wendt
Software Engineer in Engineering at Timberline (11-50 employees)
Vetted Review
Remote.com
1 year of experience
View profile