TrustRadius Insights for Reflektive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Reflektive is a versatile tool used by organizations of all sizes to enhance employee engagement and performance management. With its public recognition feature, users can openly express gratitude and appreciation for their coworkers, fostering a positive work culture. This allows specific individuals to be called out and encourages the sharing of encouraging notes on a public feed. Users also have the option to hashtag applicable emotions or sentiments, making it easier to navigate through various feedback.
HR teams find great value in Reflektive as it consolidates performance reviews, goals, and engagement surveys into one centralized platform. From creating department-specific performance reviews to distributing surveys, HR teams can efficiently analyze all results through the HR analytics feature. By providing a clear picture of employee sentiment and desires, Reflektive aids in retention and engagement efforts. Additionally, the tool supports goal-setting, progress check-ins, one-on-one conversations with managers, and promotion cycles, ensuring that employees are aware of where they stand at all times.
With Reflektive's widespread adoption by 300 employees across departments and international locations, it has become an essential component for ongoing feedback, periodic performance reviews, OKR setting and reviews, peer-to-peer recognition, and manager in-the-moment feedback. The tool's versatility extends to providing a platform for sharing success stories and expressing gratitude towards colleagues, further strengthening team connections. Moreover, Reflektive serves as a kudos and recognition board throughout the organization, allowing employees to track personal and professional goals while gaining visibility into other departments' achievements.
One of the primary use cases for Reflektive is as a review consolidation tool for quarterly or semi-annual performance evaluations. It streamlines agendas and feedback processes across the entire company, creating transparency between departments and fostering collaboration towards shared goals. Additionally, Reflektive serves as an effective goal tracker where objectives can be made public or kept private based on individual preferences.
Overall, Reflektive stands as a valuable resource for organizations seeking streamlined performance management, engagement, and feedback processes. It supports a culture of recognition and appreciation while facilitating goal-setting and transparency, ultimately contributing to improved employee satisfaction and productivity.
At our company, we used Reflektive as an ongoing feedback mechanism for our staff, for goal management, and for the polling feature. We used it across the entire company with the main goal of creating greater alignment and having a process for ongoing measurement rather than infrequent annual measurements. We replaced a micro-survey tool with the product and a form-based performance review process.
Pros
Reflektive was continually making updates to their product.
Reflektive's had good plug-ins that met users where they were at (Gmail, etc).
It was very easy to nudge or follow up with employees who had not completed their reviews.
Cons
Reflektive often didn't do the best job informing users about the product changes we could expect to see.
Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
Likelihood to Recommend
Reflektive is a good tool to use if you are looking to move away from a very administratively heavy performance review process, and you want some customization options. If you are a technology company and love nimble software with easy deployment, this will likely fit into your organization quickly with easy implementation. Still, there were some tricky things about it and the product is "in process," which can sometimes be frustrating as an administrator.
VU
Verified User
Director in Human Resources (Computer Software company, 201-500 employees)
We use Reflektive across the organization for OKR setting and reviews, annual performance reviews, peer to peer recognition and manager in-the-moment feedback to employees. It is addressing the need for feedback and enabling employees to know where they stand at all times.
Pros
The peer to peer recognition through celebrations and how that integrates in to Slack is great.
Enabling a performance "file" on every employees, so at review time it is seamless to look back at the feedback someone has received throughout the last review period.
The UI and ease of use for all users and admins.
Cons
Deeper capabilities for OKR management
More customization of the outlook integration
Likelihood to Recommend
Well suited for small growing companies that want a flexible performance management solution. I think it would only not be appropriate in environments that want to keep long form reviews and only need it one time a year.
[It's] Used by our entire organization for goal-setting, progress check-ins, one-on-one conversations with managers, and promotion cycles.
Pros
Simple, streamlined user-interface, user-friendly
Holds managers and employees accountable to check-in
Helps employees track progress against goals
Ability to seek feedback from peers is nice
Cons
It's a pretty simple product; for a small company, the value could probably just as easily be achieved via Google Sheets.
Likelihood to Recommend
[It's] Good for a growing or already mature company. Keep the process simple to get buy-in from all users (don't make it too burdensome or you will lose value). It's good for companies to track progress against individual goals, have a data repository for progress, and make sure employees feel accountable. Probably not great for a smaller/still scaling company where this is not yet an area of focus.
Reflektive is used by the entire company, across 4 locations in 2 countries. Reflektive is used by 300 employees across all departments. It is used as a tool for ongoing feedback (the recognition wall) and also for periodical performance reviews.
Pros
The ongoing feedback tool is very easy to use, with the gmail plugin you can thank people "on the go".
The review process is pretty straight forward, clear what you need to fill out and where. The integration between the ongoing feedback and the review form is really nice
For managers: good way to store 1:1 agenda in a visible way that updated in real time for both participants
Cons
The mobile app is dreadful :( it's just a link to their web-view and it's not really responsive.
The UI isn't as neat. As most of their users are tech companies I think the design should be cleaner
Can't remove likes or comments
Likelihood to Recommend
Reflektive will be a good tool for performance reviews. It's very flexible and customizable so easy to admin, and also very straight forward for the employees. The ongoing feedback tool is nice but some employees might see it as "cheesy" or "forced" - so really depends on your company's culture