We were looking for a comprehensive solution to onboard our customers subscribing the ERP solution provided by our company. Recurly was discovered and deployed on our website and it changed the way we billed our customers. Recurly swiftly customizes various pricing tiers and subscription plans with just a few clicks. The customers also loved the onboarding process.
Pros
Pricing tiers
Onboarding process
Payments and promotions
Cons
The 3D payment gateway sometimes causes errors
Likelihood to Recommend
We loved how Recurly facilitates the customer journey on our website. From placing the ERP product in the cart and final checkout and payment, Recurly has got us covered in the critical areas which has direct impact on our sales. The recurring subscription gets processed automatically with the Recurly mandate which is again a smooth process.
Recurly was initially deployed as a credit card processor for payment of various products and services at our clients facility because of large scale credit card declines. The problem was resolved immediately after installation of Recurly. Thereafter, it replaced the entire payment infrastructure that was used for transactions and subscriptions.
Pros
Credit card processing
Payment infrastructure management
Subscriptions processing
Cons
No more card declines have been observed
Likelihood to Recommend
Recurly has instantly resulted in maximizing revenue, improvement in operational efficiency and a clear cut analysis of all the transactions done on the platform. The continuation of steady transactions without declines have boosted the sales. High profitability quotient has finally arrived giving respite from payment issues thereby increasing the revenue.
Recurly is a central platform for subscription management for our multi-gateway setap both providig us with utility and data/analytis about subscription management, as well as utility for users for tracking, updating, emails and canellation. We deeply integrate Recurly in our backend and BI. Additionally Recurly provdes itility in upgrages, crossgrades and downgrades
Pros
subscription management
reporting
integration with tax/bi
Cons
integration with mobile platforms
invoice management
Likelihood to Recommend
Recurly is a perfet platform for managing payments for a Mobile subscription based product
We serve emerging and professional speakers with a unique subscription based service. We offer multiple membership levels with options to upgrade, downgrade, and cancel directly by the user. Implementing Recurly has ended the late office nights manually updating accounts. Its API has also enabled us to monitor user activity in real time.
Pros
Analytics of new versus renewing revenue
Analysis of subscriber retention
Managing subscription plans for individual clients
Cons
We'd like to see the revenue statistics update in real time. Currently there seems to be many hours or even a day before the numbers reflect new orders.
Likelihood to Recommend
If you are managing a subscription service Recurly is a fantastic solution. If you are a small business with little to no IT background you may have trouble implementing all the bells and whistles offered by Recurly.
