The automation of the booking and billing process is something that RateHawk has greatly helped my team with in terms of time. It saves me time to attend to clients and improves revenue, especially for events and luxury bookings that were unprofitable before.
Pros
planning group travel
planning personal travel
multiple destinations
Cons
It may take a little while for the smaller resorts to synchronize their availability compared to the large resort chains.
Likelihood to Recommend
In particular, planning group travel or trips that span multiple destinations is easy when using the platform because it is simple and effective. It turns out to be very useful when it comes to organizing complicated schedules.
As a travel agent, I've been using Ratehawk for over 2 years to handle travel bookings and paperwork for my corporate clients. It saves everyone huge headaches - I don't have to coordinate logistics across airlines, hotels etc, and my clients skip tedious admin and reservations. The whole process is way smoother, freeing us all up to focus on closing deals instead of travel admin.
Pros
High quality back-office support for managing bookings and accessing important data
Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
Having all travel services managed under a single platform and billed in a single invoice.
Cons
Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
May have a learning curve for new users due to its extensive features.
Likelihood to Recommend
I recently used it to book a complex 2-week European trip for a group of executives. With different people flying in and out at different times, hotels in 4 different cities, car rentals, and local flights to coordinate, it would have been a nightmare to organize manually. But Ratehawk handled the end-to-end reservations and paperwork flawlessly.
VU
Verified User
Administrative Assistant in Marketing (11-50 employees)