A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
C-Level Executive in Corporate (11-50 employees employees)
Use Cases and Deployment Scope
We use QuickBooks POS for our store front purchases as well as when we attend different events and shows where customers have the ability to purchase our products from us directly. The QuickBooksPOS is a direct connection to QuickBooks Desktop but built around retailers like ourselves.
Pros
Retail Purchases
Credit Card Processing
Inventory Lookup
Barcode Scanning
Cons
We have not seen any area where we would like to see QuickBooks POS improve.
Most Important Features
Barcode Scanning
Inventory Lookup
Special Pricing
Return on Investment
We don't have any measurable ROI with regards to QuickBooks POS, but it definitely makes it easier to train new employees, and process customer orders quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Operation Coordinator in Sales at Myron Manufacturing (1-10 employees employees)
Pros
It tracks well your inventory, giving you alerts whenever a stock is low. It also helps you to re-order low stock levels.
Great loyalty reward system, giving you the chance to track customers and reward them for their purchases.
Generates comprehensive and easy to read sales reports.
Very suitable for small businesses.
Cons
Synchronization with the credit card company is weak and very difficult to configure
Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
Allows double entry codes or SKUs
Delays in the process of purchase in the customer experience
Alternatives Considered
4POS Retail, Openbravo POS and Inventoria
Other Software Used
Five9 Virtual Contact Center, Basecamp, Microsoft Office 2016
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Administrator in Customer Service (1-10 employees employees)
Pros
Reporting
Checking out customers
Inventory
Cons
User friendliness
Integrations with cloud tech
Cost
Return on Investment
Hit Sales Goals
Less downtime
Data review
Alternatives Considered
Revel iPad POS Systems, Shopify and ShopKeep
Other Software Used
Zoho Books, Zoho Creator, Zoho CRM, Zoho SalesIQ, Zoho Motivator, RingCentral, MailChimp, Leadpages, Google Analytics, Google Drive, Google Forms, FollowUp