We use QuickBooks POS for our store front purchases as well as when we attend different events and shows where customers have the ability to purchase our products from us directly. The QuickBooksPOS is a direct connection to QuickBooks Desktop but built around retailers like ourselves.
Pros
Retail Purchases
Credit Card Processing
Inventory Lookup
Barcode Scanning
Cons
We have not seen any area where we would like to see QuickBooks POS improve.
Likelihood to Recommend
If you run a retail store, or need to setup a retail store quickly and QuickBooks is your Acounting software of chouice, their POS System is a perfect choice. Given the fact that they are both interconnected and created and maintained by Intuit, it's a no brainer solution.
<p></p><p>QuickBooks POS is being used in a retail store which specializes in selling apparel, it’s a small boutique. Its main use is for generating invoices, taking care of the inventory levels, and the ability to have our own customer database. The software is used only by the cashier and the administrator. The cashier generates invoices by selling products and the administrator generates reports for analysis and decision making. The only problem I have with this software is that whenever my inventory reaches 10,000 items, the software starts lagging and causing delays in the sale process. Also, another issue I could mention is, that I wanted to connect the credit card system to my local bank account, but since the bank account is a non-US account, I had to pay an extra fee to use the feature.</p><p></p>
Pros
It tracks well your inventory, giving you alerts whenever a stock is low. It also helps you to re-order low stock levels.
Great loyalty reward system, giving you the chance to track customers and reward them for their purchases.
Generates comprehensive and easy to read sales reports.
Very suitable for small businesses.
Cons
Synchronization with the credit card company is weak and very difficult to configure
Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
Allows double entry codes or SKUs
Delays in the process of purchase in the customer experience
Likelihood to Recommend
QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable.
On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.
We are an Intuit Reseller and support clients converting to the system from all sorts of other POS systems. Like DOS, and some other rudimentary ones they simply cannot get what they need out of those other systems. Some people simply really like the desktop version of just about anything, including POS.
Pros
Reporting
Checking out customers
Inventory
Cons
User friendliness
Integrations with cloud tech
Cost
Likelihood to Recommend
They are very well suited for the I502 industry here where marijuana is legal. They need a very intricate POS and inventory system and the suppliers of the dirt, lights and everything else needed also love using QuickBooksPOS. It also works well for places that are ok with having a computer be the POS.
VU
Verified User
Administrator in Customer Service (1-10 employees)
