TrustRadius: an HG Insights company

QuickBooksPOS

Score9 out of 10

15 Reviews and Ratings

Get a Demo

What is QuickBooksPOS?

QuickBooksPOS is a point-of-sale software solution with features such as ring up sales and inventory tracking.

Categories & Use Cases

Who Buys & Uses QuickBooksPOS

QuickBooksPOS Reviews

What users are saying about QuickBooksPOS.
View all QuickBooksPOS reviews

QuickBooksPOS - Two Thumbs Up

Incentivized
Verified User
C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We use QuickBooks POS for our store front purchases as well as when we attend different events and shows where customers have the ability to purchase our products from us directly. The QuickBooksPOS is a direct connection to QuickBooks Desktop but built around retailers like ourselves.

Pros

  • Retail Purchases
  • Credit Card Processing
  • Inventory Lookup
  • Barcode Scanning

Cons

  • We have not seen any area where we would like to see QuickBooks POS improve.

Most Important Features

  • Barcode Scanning
  • Inventory Lookup
  • Special Pricing

Return on Investment

  • We don't have any measurable ROI with regards to QuickBooks POS, but it definitely makes it easier to train new employees, and process customer orders quickly.

Alternatives Considered

Square POS, Stripe and PayPal Payments Pro

Great software for small business!

Incentivized
Horacio CarcamoView profile
Operation Coordinator in Sales at Myron Manufacturing (1-10 employees employees)

Pros

  • It tracks well your inventory, giving you alerts whenever a stock is low. It also helps you to re-order low stock levels.
  • Great loyalty reward system, giving you the chance to track customers and reward them for their purchases.
  • Generates comprehensive and easy to read sales reports.
  • Very suitable for small businesses.

Cons

  • Synchronization with the credit card company is weak and very difficult to configure
  • Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
  • Allows double entry codes or SKUs
  • Delays in the process of purchase in the customer experience

Alternatives Considered

4POS Retail, Openbravo POS and Inventoria

Other Software Used

Five9 Virtual Contact Center, Basecamp, Microsoft Office 2016

QuickBooks Point of Sale, the desktop system here to stay.

Incentivized
Verified User
Administrator in Customer Service (1-10 employees employees)

Pros

  • Reporting
  • Checking out customers
  • Inventory

Cons

  • User friendliness
  • Integrations with cloud tech
  • Cost

Return on Investment

  • Hit Sales Goals
  • Less downtime
  • Data review

Alternatives Considered

Revel iPad POS Systems, Shopify and ShopKeep

Other Software Used

Zoho Books, Zoho Creator, Zoho CRM, Zoho SalesIQ, Zoho Motivator, RingCentral, MailChimp, Leadpages, Google Analytics, Google Drive, Google Forms, FollowUp