QuickBooks Online Construction Reviews & Insights

Score8.3 out of 10

1,990 Reviews and Ratings

Overview

Synthesised from 8 reviews | Last Published May 26, 2026

QuickBooks Online serves construction businesses as a foundational cloud-based tool for managing core financial operations. In TrustRadius reviews, its remote accessibility to financial data is particularly valued by distributed construction teams needing to manage accounts from job sites or home offices, with 3 of 8 reviewers highlighting this benefit. The platform also streamlines invoicing, accounts receivable, and general financial statements, which are critical for maintaining cash flow and operational oversight within construction projects. Its strong integration capabilities with HRIS, banking, and specialized construction management tools further enhance back-office efficiency.

Reviewers frequently note a positive return on investment, primarily through significant time savings in managing accounts payable and invoicing, which directly impacts project administration efficiency. However, construction firms report challenges with QuickBooks Online's reporting capabilities, specifically for granular job costing and project-specific profitability analysis, often requiring manual effort. Additionally, the user interface and its frequent changes can hinder accurate data entry and workflow efficiency. Overall, the platform is seen as providing tangible business benefits by simplifying accounting tasks and automating payment processes.

Pros

Cloud accessibility for remote financial management from job sites.
Seamless integration with HRIS, banking, and specialized construction tools.
Streamlined invoicing directly from estimates for cash flow.
Robust bank integration and reconciliation for project finance oversight.
Automation of accounts payable and vendor payment processing.

Cons

Insufficient granular reporting for detailed job costing and project profitability.
User interface inconsistencies impacting data entry and workflow efficiency.
Requires manual effort for complex construction-specific financial analysis.

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QuickBooks Online Reviews

18 Reviews

ConstructionConstruction17Building Materials1

Great User Friendly Product

Rating: 10 out of 10

Incentivized

September 9, 2025

Use Cases and Deployment Scope

QuickBooks Online allows us to easily bill our customers and keep track of the aging of our invoices. It also allows us to customize our invoices to track referral sources, project managers, etc. We can run reports and even create our own custom reports to track various things important to our organization.

Pros

Invoicing
Reports
Tracking

Cons

the pay option for customers should be easier to manage
the AI options should not be automatic; I don't like getting the constant suggestions

Likelihood to Recommend

QuickBooks Online is very user friendly. It works well for a small business but can grow with your business.

Kathy Joyner

Office Manager in Human Resources at Servpro (Construction, 11-50 employees)

Vetted Review

20 years of experience

View profile

QBO - Good Software Overall - Needs more QC before Software Updates

Rating: 9 out of 10

Incentivized

August 22, 2025

Use Cases and Deployment Scope

QBO is used for all of our accounting. The software manages our time keeping, payroll, bookkeeping, and financial reporting. It also connects with our 401K platform.

Pros

Financial reporting - including A/R, A/P, P&L, Balance Sheets
Time Keeping
Payroll
Client Invoicing
Reminders of late payments / Tracking of Client Payments
Linking to bank accounts

Cons

Customer Service - It is difficult to get issues resolved in a timely manner
Inventory Control - QBO is not set up for all industries - specifically construction / manufacturing
More adapative AI would be a good feature

Likelihood to Recommend

QBO is a good plug and play software that is easy to use. That said it is also very easy to make major errors in bookkeeping as there are not good double checks for screens that are vital. Example in the Products and services...if something is entered incorrectly it effects the multiple areas within the chart of accounts.

Verified User

Manager in Finance and Accounting (Construction company, 11-50 employees)

Vetted Review

6 years of experience

Great product. Get it

Rating: 9 out of 10

Incentivized

June 12, 2025

Use Cases and Deployment Scope

We use QuickBooks Online for invoicing our clients. It makes it easy to keep track of P&L as well as our accounts receivables through QuickBooks Online. Clients can even pay us directly using the "pay now" tab which opens a link to our bank account and we get paid quickly. Making adjustments to the line items in invoicing is also easy and extremely legiable for all parties to read. This works for our company.

Pros

Invoicing
P&L
Analysis at a glance

Cons

Making easier edits to the column headings or descriptions

Likelihood to Recommend

This is well suited for individalized invoicing where you need more control over line entries versus large quantity output invoicing. It is doable for that type of invoicing as well and would make business smoother but this is especially compatible for companies like ours where we have to have more specifics in the details.

Verified User

Executive in Finance and Accounting (Construction company, 11-50 employees)

Vetted Review

2 years of experience

QuickBooks Online it just works

Rating: 8 out of 10

Incentivized

April 2, 2025

Use Cases and Deployment Scope

We use it for our construction business. It makes it easy and user friendly when we need to bring on new AP.

Pros

AP
AR
Vender contacts
Syncing with our construction software

Cons

More intuitive data entry
Its expensive and an ongoing cost

Likelihood to Recommend

It is the best out there if you need an accounting software that is easy to find employees who have used it. Alot of users so makes finding help easier.

Verified User

C-Level Executive in Corporate (Construction company, 11-50 employees)

Vetted Review

2 years of experience

Too Many Unwanted Changes to QuickBooks Online!

Rating: 1 out of 10

Incentivized

February 27, 2025

Use Cases and Deployment Scope

We use QuickBooks Online for estimates/quotes, invoices, payments via credit card or electronic check, sellable inventory, and reports. The recent changes to QuickBooks Online have not been helpful to us. We cannot create the reports we need, causing additional work and using valuable time.

Pros

Creates an invoice from an estimate
Allows users to create price books

Cons

Reports that all users can create to drill down on categories.
The accept box is now hidden in a side bar on estimates. New users can forget to open the side bar to change the status of an estimate.
The layout of invoices and estimates has moved frequently in recent months. Stop with those constant changes.
The new report view is horrible.

Likelihood to Recommend

QuickBooks Online is well suited for sending invoices to customers for payment online.

Verified User

Administrator in Customer Service (Building Materials company, 11-50 employees)

Vetted Review

5 years of experience

Quickbooks review.

Rating: 9 out of 10

Incentivized

February 24, 2025

Use Cases and Deployment Scope

Use to manage and track account receivables and payables. Also used to process payroll, manage vendors and reconcile bank transactions.

Pros

tracking AR/AP
mapping to GL accounts
payroll

Cons

More robust accounting features
better reporting options.

Likelihood to Recommend

Good for small to mid-size businesses. A small business may not use all of the features but they are there for the mid-size businesses where accounting is a bit more sophisticated. Good system to track account payables and receivables. Easy to use and not a steep learning curve.

Verified User

Administrator in Human Resources (Construction company, 51-200 employees)

Vetted Review

15 years of experience

It has it's downsides but overall the best option out there

Rating: 8 out of 10

Incentivized

February 24, 2025

Use Cases and Deployment Scope

We use QuickBooks Online for all of our accounting needs. We also use it in partnership with our roofing software to ensure we charge any job materials and supplies to to the correct job. We use the reporting often as well to see where our profit and loss lies as well as balance sheets.

Pros

bookkeeping
invoicing
bill pay

Cons

I wish they would limit the ai features, they never work right for us
I wish the accountant settings, like reclassifying many transactions were available outside of just the QuickBooks Online accountant accounts
I don't like that they advertise their own products to our clients

Likelihood to Recommend

QuickBooks Online and Intuit software in general has the monopoly on accounting software and does it better than any other software out there. It is easy to use and works well for most things I need. On the wholesale billing, they raise their prices so much that it stops really being beneficial for us, as we then have to raise our prices to our clients multiple times a year and we spend valueable time doing that and it doesn't offer that much of a discount to our customers anymore.

Andrea Tolley

HR in Human Resources at RoofTec (Construction, 11-50 employees)

Vetted Review

1 year of experience

Great for Small Businesses

Rating: 9 out of 10

Incentivized

February 24, 2025

Use Cases and Deployment Scope

We use QuickBooks Online for all our accounting. We mostly use it due to being able to integrate with many other software packages out there. Cloud is great for our accounting staff to be able to access from in the office or from at home. Overall its a great and easy to use product.

Pros

Integration with other software
Bank reconciliation
Pre configuration options

Cons

Would like to see separate areas for Subcontractors
Has some issues with loading in certain browsers
Has a few hiccups when trying to set up integrations with other software (especially taxes)

Likelihood to Recommend

Great for integrating with other software out there. QuickBooks Online integrates with almost everything. Great for being able to access it from anywhere, where are old sage 50 software had to be accessed always from the office. Great for a small business needs and not overly complicated to set up and get going.

Paul Goetz

Project Manager at Patriot Electric (Construction, 11-50 employees)

Vetted Review

1 year of experience

QuickBooks Online - A Cost Effective and User Friendly Accounting System!

Rating: 10 out of 10

Incentivized

January 8, 2025

Use Cases and Deployment Scope

We use QuickBooks Online for our core accounting package. QuickBooks Online allows our staff to perform critical accounting tasks via a web-based platform. Monthly financial statements (Income Statement and Balance Sheet) are prepared in QuickBooks Online. We also use the bill payment feature, which allows us to pay our vendors with ACH (primarily) or check. This has helped reduce admin time. We also have set up workflows for approvals of accounts payable invoices. This has helped alleviate duplicate reviews of vendor invoices and helped with vendor invoices not getting returned to the accounts payable clerk for entry into QuickBooks. Overall, we are pleased with QuickBooks Online.

Pros

Workflows for accounts payable invoice review are terrific.
Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
The cloud based login lends well to a remote or hybrid work environment for staff.
QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.

Cons

QuickBooks provides us with all the functionality we need for our business. We are very pleased with the product and we are really not experiencing any pain points in particular.

Likelihood to Recommend

QuickBooks Online is well suited for businesses looking for a cloud-based accounting software package allowing staff to work remotely or in a hybrid setting. QuickBooks Online is great for companies that want an efficient accounting software package that lends well to basic financial reporting (income statement and balance sheet). We enjoy working in QuickBooks Online.

John Michael Henne

CFO in Finance and Accounting at Midwest Landscape Industries, Inc. (Construction, 51-200 employees)

Vetted Review

1 year of experience

View profile

Simple and easy to use from anywhere!

Rating: 10 out of 10

Incentivized

November 27, 2024

Use Cases and Deployment Scope

QuickBooks Online is used within our organization for our cash management, internal reporting, receivable reconciliations and all general accounting needs. It links directly to our bank and credit card information. The program provides an ease of access from any device and ensures that all of our accounts are easily updated on a daily basis.

Pros

Bank Reconciliations
Accounts Payable and Receivable Reporting
Chart of Accounts

Cons

Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.

Likelihood to Recommend

Working with multiple organizations QuickBooks Online creates an easy to use environment from any device anywhere. For small to medium sized businesses the functionality is quick to learn and creates seamless reconciliations and general reports which can be used for external stakeholders as needed. Also allows for ease for printing cheques, matching payments and ensuring that all your Accounts Payables and Receivables are up to date in a timely and easy to use manner.

Verified User

General Manager in Finance and Accounting (Construction company, 11-50 employees)

Vetted Review

6 years of experience

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QuickBooks Online - A Cost Effective and User Friendly Accounting System!

Rating: 10 out of 10

Incentivized

January 8, 2025

Use Cases and Deployment Scope

Pros

Workflows for accounts payable invoice review are terrific.
Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
The cloud based login lends well to a remote or hybrid work environment for staff.
QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.

Cons

QuickBooks provides us with all the functionality we need for our business. We are very pleased with the product and we are really not experiencing any pain points in particular.

Likelihood to Recommend

John Michael Henne

CFO in Finance and Accounting at Midwest Landscape Industries, Inc. (Construction, 51-200 employees)

Vetted Review

1 year of experience

View profile