Heatmap tool
A tool that shows which elements of the page generate the most visitor engagement.
Cat avg: 9.8
Top Performing Features
Click analytics
Click analytics reports display how many clicks certain page elements receive and provides visitor engagement insights.
Cat avg: 9.4
User Segmentation
Creates user segments based on demographics, location, preferences, and past behavior.
Cat avg: 9.7
Scroll maps
Scroll maps display how far down the page users scroll.
Cat avg: 9.2
Worst Performing Features
Responsive Design for Web Access
Web design aimed at producing easy-to-read sites across a range of different devices.
Cat avg: 9.2
Mobile Application
A dedicated app for iOS and/or Android.
Cat avg: 9.4
Mobile App Analytics
Analytics based on real-time user mobile access.
Cat avg: 8.8
Quantum Metric Features from Reviews
Mobile Capabilities
Support for mobile devices like smartphones and tablets.
8.7+1%
Responsive Design for Web Access
Web design aimed at producing easy-to-read sites across a range of different devices.
Category average: 9.2
Mobile Application
A dedicated app for iOS and/or Android.
Category average: 9.4
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 9
Mobile App Analytics
Analytics based on real-time user mobile access.
Category average: 8.8
Results and Analysis
Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.
9.1-2%
Heatmap tool
A tool that shows which elements of the page generate the most visitor engagement.
Category average: 9.8
Click analytics
Click analytics reports display how many clicks certain page elements receive and provides visitor engagement insights.
Category average: 9.4
Scroll maps
Scroll maps display how far down the page users scroll.
Category average: 9.2
Session Recording and Replay
Session recording and replay features allow users to analyze visitor behavior on one particular webpage.
Category average: 9.6
User Segmentation
Creates user segments based on demographics, location, preferences, and past behavior.
Category average: 9.7
Quantum Metric Features from the Vendor
Customer experience management
Vendor-reviewedProduct usage analytics
The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)
Customer journey mapping
The ability to map out the journey your customers take by persona.
Results and Analysis
Vendor-reviewedHeatmap tool
A tool that shows which elements of the page generate the most visitor engagement.
Click analytics
Click analytics reports display how many clicks certain page elements receive and provides visitor engagement insights.
Scroll maps
Scroll maps display how far down the page users scroll.
Funnel Analysis
Maps and analyzes the steps taken by visitors towards a conversion point on a website or app.
Session Recording and Replay
Session recording and replay features allow users to analyze visitor behavior on one particular webpage.
User Segmentation
Creates user segments based on demographics, location, preferences, and past behavior.
Mobile Capabilities
Vendor-reviewedResponsive Design for Web Access
Web design aimed at producing easy-to-read sites across a range of different devices.
Mobile Application
A dedicated app for iOS and/or Android.
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Mobile App Analytics
Analytics based on real-time user mobile access.