Qualia - great purchase
Use Cases and Deployment Scope
We use Qualia for easy contact with customers, easy ordering of title products. Using Qualia has allowed us to time manage more effectively and has allowed us to communicate more with our clients - keeping everyone in the know throughout the transaction. I would recommend Qualia to all title companies - it is honestly a superior product to any other.
Pros
- Communication with clients and other members of the transaction
- Ordering title products like lien searches, survey & title searches from one place
- Maintain detailed record of each transaction
Cons
- It would be nice to not be charged to order 3rd party products like lien searches & surveys. A Qualia fee is already paid per file.
Return on Investment
- It has allowed team members to be more productive.
- Qualia should charge an all in fee per transaction instead of charging per item ordered.
Usability
Alternatives Considered
SoftPro
Other Software Used
Exacta
