QA Complete is a great tool for the tech savvy
Use Cases and Deployment Scope
I have now had the opportunity to use QAComplete on two of my projects. This specific piece of software is only being used by my team per request from our client who has been using it for the past few years. At first, QA Complete can be somewhat intimidating as the user interface isn't the easiest to navigate. However, as you spend a few days using the program, you begin to understand the flow and process, which makes it very usable.
Pros
- Handles the administration and designation of QA hotfixes and bugs that are reported throughout multiple project groups.
- Allows for a fairly easy way to communicate statuses of bugs.
- Does a decent job of keeping team members engaged in the progress of said bugs.
Cons
- The user interface can be somewhat perplexing and difficult to navigate at times.
- Naming conventions aren't always succinct and additional training is needed by those who have more experience using the program.
- A modern refresh of the UI would help keep the product from looking dated.
Likelihood to Recommend
I think QAComplete is a great way to organize the literal hundreds of development bugs that are discovered throughout an agile-based project. Teams aren't always able to hotfix items on the fly and this tool provides a great repository and facility for storing and prioritizing those technical debt items that may get overlooked from sprint to sprint. It also let's everyone on the team get a clear understanding for project progress.
