What is Pushpay?

Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.

Categories & Use Cases

Anthony Miller

Operations in Finance and Accounting at Anthem (1-10 employees employees)

Use Cases and Deployment Scope

We have used Pushpay for our donor giving management platform for ~8 years. They process all of our general and designated giving payments as well as our registration income for various events put on by our youth, kids, and adult ministry groups. They also manage your donor giving records for year-end receipts.

Pros

Robust platform
Known name

Cons

COST!
Customer service
Elimination of contracts

Return on Investment

Pushpay served as a fine giving platform and allowed for our church to move digitally well.
However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.

Alternatives Considered

Tithe.ly and Planning Center

Other Software Used

Planning Center, Tithe.ly

Stephen Crawford View profile

Youth Pastor at Grace Bible Church of Hutchinson, KS (11-50 employees employees)

Use Cases and Deployment Scope

Pushpay helps the church receive payments for events like our annual youth conference, our summer camp, and various conferences. Additionally, Pushpay helps us receive online donations to our church. Lastly, Pushpay is the company that owns our Church Community software, Church Community Builder, which has proven to be an invaluable resource to us in connecting with our congregants.

Pros

Receive payments for church events
Receive donations and contributions to the church
Help manage our CRM (church community database)

Cons

Ability to apply multiple discount codes on a single transaction
Church management software could be more aesthetically pleasing
Church management software could be slightly more user friendly in the "Process queues"

Most Important Features

Security of information
Ability to keep track of contact info
Ability to effectively receive payments and contributions

Return on Investment

Pushpay has helped us as pastors connect more effectively with our congregants
Pushpay has helped us put on increasingly professional events and conferences
Pushpay has helped us effectively receive online payments and contributions

Other Software Used

Google Slides, Google Sheets, Todoist: To-Do List & Task Manager

Kendra Zondervan

Director of Financial Operations in Finance and Accounting at Radiant Church (51-200 employees employees)

Pros

User Friendly
Secure

Cons

Cannot give to more than one fund in a single transaction.
Cannot pull data from the church management software. Therefore, if donors give electronically and via cash or check (which is processed directly in Church management software), the donor cannot run one giving statement through Pushpay, which includes all of their gifts. Pushpay does allow check and cash scanning through their platform which can resolve the statement issue, however, they do not have image scanning software, therefore, a visual copy of checks or cash envelopes cannot be exported or retrieved.