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Pushpay Reviews & Insights

Score6.4 out of 10

15 Reviews and Ratings

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Community insights

TrustRadius Insights for Pushpay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simplicity and Ease of Use: Users find Pushpay to be simple and easy to navigate across multiple devices. The user-friendly design and intuitive interface allow users to make donations quickly without any frustration.

Convenience of Online Giving: Pushpay offers a range of giving options, including credit card or bank account payments, as well as the ability to set up recurring donations. Users appreciate the convenience of mobile giving and the option to support charitable organizations through Pushpay's platform.

Ability to Track Giving History: Both users and volunteer admins find Pushpay's platform user-friendly. They value the ease of tracking giving and payment history, making it convenient for them. Additionally, returning givers can donate in less than 60 seconds, while distributing and accessing giving statements is hassle-free.

Pushpay Reviews

1 Review
Mid-sized Companies (51-1,000 employees)

Good Product...but Pricy

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

Pushpay is used as 3rd party payment software in which the organization receives both donations and payments for mission trips etc. It integrates with our church management software, where the contributions are then posted directly to a donor's profile for tax and record purposes.

Pros

  • User Friendly
  • Secure

Cons

  • Cannot give to more than one fund in a single transaction.
  • Cannot pull data from the church management software. Therefore, if donors give electronically and via cash or check (which is processed directly in Church management software), the donor cannot run one giving statement through Pushpay, which includes all of their gifts. Pushpay does allow check and cash scanning through their platform which can resolve the statement issue, however, they do not have image scanning software, therefore, a visual copy of checks or cash envelopes cannot be exported or retrieved.

Likelihood to Recommend

As the fees are incredibly high, I would not recommend smaller organizations with lower budgets. If an organization is looking to separate their electronic giving processing outside of their church management software to allow a consistent user experience regardless of a change from one church management platform to another, Pushpay is a great solution.
KZ
Kendra Zondervan
Director of Financial Operations in Finance and Accounting at Radiant Church (51-200 employees)
Vetted Review
Pushpay
4 years of experience