PushEngage Reviews & Insights

Score8 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for PushEngage are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use: Many users find PushEngage to be easy to use, with an intuitive interface and simple navigation. Some reviewers mention that it fulfilled most of their requirements compared to other tools they tested. The tool implemented seamlessly and met their expectations.

Helpful customer support: Users praise the support team at PushEngage for being fast, responsive, and helpful. They appreciate the immediate help from the support and account manager. Reviewers mention that the customer service team does a fantastic job and goes out of their way to make the experience better for their business.

Great features: Users love the many features offered by PushEngage. They find the tool to have a lot of functionalities, including customization options, automation features such as cart abandonment notices and segmentation, as well as analytics for performance control. Some reviewers specifically mention loving the feature to include images in notifications and the ability to schedule notifications in advance.

Reviews

1 Review

PushEngage Review

Rating: 8 out of 10

Incentivized

September 16, 2020

Use Cases and Deployment Scope

We use PushEngage to send notifications to our users who subscribe through the browser, posts are sent throughout the day. The content editing team handles the shipments and the engineering team makes the settings for automation.

Pros

Supports sending to many users.
Allows the sending of different notifications to two different segments.
Allows user segmentation.

Cons

Notifications take a long time to reach users.
The platform interface could improve.

Likelihood to Recommend

It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.

Verified User

Engineer in Engineering (11-50 employees)

Vetted Review

2 years of experience