PTC iWarranty

PTC's iWarranty streamlines and automates all of the key aspects of warranty management to help reduce costs. The solution features claims and returns management, supplier recovery, parts and service order management, and warranty analytics.

PTC Warranty and Contract Management automates warranty chain processes to optimize product and warranty performance. This is achieved by standardizing warranty coverage and business rules, and then managing warranty claims, returns and supplier recovery centrally. The closed-loop feedback enables manufacturers to take feedback directly from the field to enable timely and continual product improvement, thereby reducing future warranty costs.