TrustRadius: an HG Insights company

ProProfs LMS Software

Score8.9 out of 10

8 Reviews and Ratings

What is ProProfs LMS Software?

ProProfs LMS is a learning management system software that is designed to help instructors create and deliver online training courses. The LMS offers both businesses and educational institutions comprehensive training solutions by allowing them to create online courses, complemented by tests, surveys, polls and even a knowledge base.

Media

LMS Software
Create online courses
What can LMS do

1 / 3

Top Performing Features

  • Assignments

    Users can assign courses/curricula to individuals or groups, with due dates.

    Category average: 7.9

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.8

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 7.5

Areas for Improvement

  • Progress tracking & certifications

    The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

    Category average: 8.3

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 7.8

  • Course catalog or library

    Learning content is organized into a course catalog or browsable library.

    Category average: 8.2

A great tool to create and distribute courses and assessments

Use Cases and Deployment Scope

I have used ProProfs to train our academic staff, especially the new hires on a range of services, including career counseling, career scope discussion, competitive exam preparation, etc. These are critical to our daily functioning and delivering quality to the e-learning industry. The best part is attendees can take a course or test from their homes using their personal devices. This reduces the training time and the time away from their office times. We’re planning to replicate the training for our existing staff for retraining or refresher programs. ProProfs’ extensive security setup related to courses, data, and portal gives us the confidence to continue to rely on it.

Pros

  • Make time-bound training easy
  • Flexibility
  • Security standards

Cons

  • Found none.

Most Important Features

  • Integration
  • Reporting
  • Learning record store

Return on Investment

  • New employee onboarding
  • Employee training
  • Reporting

Training Maker takes it to the next level

Pros

  • User-friendly
  • Actionable data from reporting

Cons

  • It looks too bland.
  • Needs to add more templates.

Return on Investment

  • The training being measurable, we can easily identify knowledge gaps and bridge them then and there.
  • We can reuse the same training materials for similar programs in the future with slight modifications.

A Review on PROPROFS

Pros

  • It's web-based, so you can make a quiz from any device (PC, Mac, tablet, iPhone, etc...), as long as you have an Internet connection. The benefit of this compared to iSpring's Quiz Maker, which makes you use only their PC-based software to create quizzes, is that ProProfs quizzes can be changed on-the-fly if there's a settings error or if there's a mistake in a quiz. That's very useful when students have trouble accessing a quiz.
  • ProProfs is reasonably-priced for what you get. I pay about $460 per year for ProProfs, while iSpring charges more than twice that.
  • ProProfs makes it very easy to see quiz scores, and shows them in a colorful pie-chart. During a test, I display scores (anonymously) on the screen via the classroom's projector, so students can see how their instantly-graded quiz measures with others' scores. Students like that!

Cons

  • ProProfs is very bland-looking, rather Web 1.0. They have a very limited-number of templates, and they are not customizable. If the company is making any money, I think they should try to make it as aesthetically pleasing as possible.
  • ProProfs quizzes are not responsive to devices. A quiz looks exactly the same on an iPhone as it does on a computer screen. Students live in a world where everything they access online is customized to the device they use, but a ProProfs quiz will have small type on an iPhone, and won't allow a zoom by pinching.
  • Uploading images, audio, and video when making a quiz is a time-consuming task. Takes a lot of clicks. And there's no way to see your own library of uploaded stuff, so when you want to use a previously-uploaded image, you can't just find it in your account and attach it, you have to upload the same image every time. It's tedious.
  • Other LMSs I've used in the past year, like BookWidgets and iSpring Quiz Maker have a good deal more variety of question types than ProProfs. For example, you can't touch, drag and drop an answer on a blank from a word bank with a ProProfs quiz. Matching-type questions in ProProfs are limited to drop-down menu choices or radio buttons. There's no HTML5 magic at work.
  • ProProfs support is not bad (response within a day), but they can't explain frequent glitches that occur. Example: Nearly every time a class takes a quiz, there's ONE student who presses "submit" and their answers don't get submitted; instead, the loading circle just keeps rotating and the student panics, and then the student has to press refresh on their web browser, and --sometimes, but not always-- all their responses are erased and they have to take the quiz again. And there's nothing that a teacher can do. It's dreadful. Tell ProProfs about it, and they dodge the bullet because I wasn't able to give them enough info they required (e.g. what kind of phone?, what kind of OS?, what version?, was the device facing North?, etc).
  • ProProfs UI has not changed significantly in the 4 years I've been using them. I get the feeling that they're not trying hard enough.

I would like to use this tool again & again. Happy to use it.

Use Cases and Deployment Scope

We deployed ProProfs company-wide for department-specific training. It was flexible enough for each department to customize it to best meet their training requirements. In other words, we were deploying a single software to meet different L&D needs within the same organization. I don’t think anything can be more pleasing than this.

Pros

  • Easy to use.
  • Quiz and survey tools.
  • Helpful tech support.

Cons

  • Haven’t encountered any downside to date.

Return on Investment

  • ProProfs irons out all the hurdles to efficient and effective training.
  • We see greater engagement and assignment completion rate with trainees.
  • Room for customization gives a sense of ownership to us.