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Property Matrix Reviews and Ratings

Rating: 9.1 out of 10
Score
9.1 out of 10

Community insights

TrustRadius Insights for Property Matrix are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly and Fully Customizable: Reviewers have consistently praised the software for being user-friendly and fully customizable to meet their individual needs. Many users found it easy to navigate and appreciated the ability to tailor the features based on their requirements, especially when managing multiple properties and owners with different information needs.

Excellent Customer Support: The prompt and receptive customer support staff has been highly commended by users. They have reported that the support team is always available to answer questions, provide guidance, and assist with tasks such as report generation and customization. Some users have specifically mentioned the helpfulness of customer service in customizing and scaling the software to meet their specific needs.

Comprehensive Capabilities: Users were impressed with the software's comprehensive capabilities, allowing them to essentially run their entire rental business from one platform. From accounting to marketing to maintenance, reviewers found that all aspects of property management could be efficiently handled through this software. This feature was particularly valued by users who appreciated having everything they needed in one place, saving them time and effort.

Reviews

1 Review

Property Management Made Simple

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

As a manager of multiple apartment buildings, I've struggled to keep accounting details under control. Property Matrix software has proven extremely effective in reducing duplicate data entry with its intuitive dashboard. Single entries now populate multiple reporting systems to save me time and money while reducing mistakes. Customizable reports with powerful filtering components provide me with accurate, timely data required for owner updates.

<p>As the sole owner managing multiple properties, time is in short supply. My business oversees everything from filling vacancies to rent collection to maintenance. The Property Matrix software has allowed me to focus on one task at a time without feeling overwhelmed by the volume of work.

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Pros

  • I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
  • Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
  • Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
  • The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.

Cons

  • I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.

Likelihood to Recommend

Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.