TrustRadius Insights for Propel Software are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Flexible Reporting and Dashboards: Several users have praised the system's customizable reporting and dashboard features, allowing for greater management of customer-facing processes. The flexibility of these tools has been appreciated by multiple reviewers.
Clean User Interface and Easy Accessibility: Many users have found the system to have a clean user interface that is easy to navigate, making it highly user-friendly. This accessibility has been highlighted as a positive aspect of the product by several customers.
Useful OMS Electronic System: The OMS electronic system has proven to be particularly valuable in solving product layout problems and use cases. Its usefulness in managing product information and revenue channels has been mentioned positively by multiple reviewers.
Our company needed to understand the impact of product changes on our customers, partners, and channels. Through Propel's project management, we can now monitor how changes to our products affect our customers. Moreover, Propel PLM lets us gather ideas from our customers, partners, and employees to capture specific customer requirements when bringing our products to the market.
Pros
Offers full PLM capabilities on my mobile phone.
Greater flexibility to manage other customer facing processes.
Customer service is very fast.
Cons
Lack of flexibility with exports and reports.
Salesforce has limitations on the page layouts which is not a major issue.
Likelihood to Recommend
Propel PLM has helped us to determine our product requirements for different markets, regions, or product lines. In addition, it works with our customers to review, update and approve their requirements for our products, hence we can be able to see how changes to our commitments and products impact our milestones.