Propel Software Reviews and Ratings

Rating: 10 out of 10

Score

10 out of 10

Community insights

TrustRadius Insights for Propel Software are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexible Reporting and Dashboards: Several users have praised the system's customizable reporting and dashboard features, allowing for greater management of customer-facing processes. The flexibility of these tools has been appreciated by multiple reviewers.

Clean User Interface and Easy Accessibility: Many users have found the system to have a clean user interface that is easy to navigate, making it highly user-friendly. This accessibility has been highlighted as a positive aspect of the product by several customers.

Useful OMS Electronic System: The OMS electronic system has proven to be particularly valuable in solving product layout problems and use cases. Its usefulness in managing product information and revenue channels has been mentioned positively by multiple reviewers.

Reviews

5 Reviews

Propel eQMS for Medical Device Manufacturer

Rating: 9 out of 10

Incentivized

August 18, 2023

Use Cases and Deployment Scope

Propel is our core Quality Management System software tool. We use it for engineering and document changes, audits, corrective and preventive actions, supplier management, nonconformances, equipment maintenance and calibration, and regulatory license management.

Pros

Reporting and dashboards
Customizable workflows
Training management

Cons

Back-end management of training requirements can be cumbersome
Calibration and maintenance could use more automation of recurring requirements

Likelihood to Recommend

Propel is a solid choice for any company currently using Salesforce and with the ability to manage a configurable system. It would not work well in cases where a company needs a lot of guidance to set up processes the way that they want. It has a fairly intuitive user interface, and adoption for less-tech-savvy employees is straightforward. Economically, it works better for companies with minimal "non-email" users, such as production floor personnel, since all users in the training system will have to have licenses.

Scott Marchand Davis

Director, RA/QA in Quality Assurance at Microline Surgical (51-200 employees)

Vetted Review

1 year of experience

View profile

Provides a quality management solution for your business.

Rating: 8 out of 10

Incentivized

July 12, 2022

Use Cases and Deployment Scope

Our company needed to understand the impact of product changes on our customers, partners, and channels. Through Propel's project management, we can now monitor how changes to our products affect our customers. Moreover, Propel PLM lets us gather ideas from our customers, partners, and employees to capture specific customer requirements when bringing our products to the market.

Pros

Offers full PLM capabilities on my mobile phone.
Greater flexibility to manage other customer facing processes.
Customer service is very fast.

Cons

Lack of flexibility with exports and reports.
Salesforce has limitations on the page layouts which is not a major issue.

Likelihood to Recommend

Propel PLM has helped us to determine our product requirements for different markets, regions, or product lines. In addition, it works with our customers to review, update and approve their requirements for our products, hence we can be able to see how changes to our commitments and products impact our milestones.

Jeffery Hanson

Technical Lead in Engineering at Stylemix (501-1000 employees)

Vetted Review

4 years of experience

View profile

Easy to use, Clean UI

Rating: 9 out of 10

Incentivized

July 8, 2022

Use Cases and Deployment Scope

We use it as a source of product dashboards for our internal team. Helps our executive team keep up to date with our data analytics and make sure we are on track to hitting our quarterly goals. The nice thing is that it removes some of the technical challenges of our senior leadership and gives them understandable data to help make strategic decisions.

Pros

Clean UI
Easy to Access
User friendly

Cons

Customization for development
Pricing
Some features can be found in other products for cheaper.

Likelihood to Recommend

The best scenario has been easy implementation that has given our leadership team access to our reports. It does have some lack of customization that my development team could build out a bit better. At the end of the day, it comes down to cost and we're willing to have our devs work on more interesting projects than being purely customizable.

Tanner Ingalls

Data Product Manager & Data Scientist in Product Management at REDX (51-200 employees)

Vetted Review

1 year of experience

Solid PLM and QMS tool

Rating: 10 out of 10

Incentivized

July 6, 2022

Use Cases and Deployment Scope

Propel is used to manage the product lifecycles in our organization. We set categories for each item so that we can properly autonumber it and then track where it is used in various products across our product offerings. We can also easily identify specific items that can be used as alternates or substitutes so that if we run into any supply chain issues, we can locate additional substitute components to use if we have them available. We can also use Propel for our training needs to ensure that our employees are properly trained on all of the products we offer, any changes that are made to the makeup of those products, annual safety training, etc.

Pros

BOM Management
Usability
Integrations to ERP

Cons

Training offerings
Easier overall management/configuration
More automation between Propel and Salesforce

Likelihood to Recommend

If you're already using another solution like Arena, Agile, or another smaller-named tool, Propel is just as capable. The big benefit is that Propel sits inside of Salesforce, which is a huge benefit in that users only need to go to one place for multiple different activities. If you're already using Salesforce this is a great opportunity to bring your PLM or QMS workflows into the fold. If you haven't used Salseforce before Propel will get everything configured for you and train you on how to use the system.

Verified User

Employee in Customer Service (51-200 employees)

Vetted Review

1 year of experience

The best of Quality Go for Propel.

Rating: 8 out of 10

Incentivized

June 9, 2022

Use Cases and Deployment Scope

Propel is an excellent tool to be used in a variety of ways which are listed below :

1. Very customizable as it's built on Salesforce.

2. Excellent customer support feature.

3. It's a single-track platform that is a natural fit to harmonize the product in a better way.

4. Electronic OMS system is the best use case that it solved.

Pros

OMS electronic system is very useful for the product layout problems and use cases.
System is very customizable and user friendly.
Rich set of configurable standards that are up to the mark in the current scenario.
Customer support is very useful when user gets stuck anywhere.

Cons

Some of the platform issues and releases are still there which affect business operations.
Reporting option could be made better with Excel or Word.
Preview functionality is discouraging and needs to be addressed.

Likelihood to Recommend

Scenario in which Propel is best on the grounds are :

1. Customer support is very enriching and helpful.

2. OMS electronic system is best part of it.

3. Salesforce platform is very user friendly.

Scenario in which it needs improvement:

1. Platform releases sometimes affect business operation.

2. Preview and collaboration should be made very user friendly.

3. Variant and sharing management could be improved.

Verified User

Professional in Quality Assurance (1001-5000 employees)

Vetted Review

1 year of experience

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The best of Quality Go for Propel.

Rating: 8 out of 10

Incentivized

June 9, 2022

Use Cases and Deployment Scope

Propel is an excellent tool to be used in a variety of ways which are listed below :

1. Very customizable as it's built on Salesforce.

2. Excellent customer support feature.

3. It's a single-track platform that is a natural fit to harmonize the product in a better way.

4. Electronic OMS system is the best use case that it solved.

Pros

OMS electronic system is very useful for the product layout problems and use cases.
System is very customizable and user friendly.
Rich set of configurable standards that are up to the mark in the current scenario.
Customer support is very useful when user gets stuck anywhere.

Cons

Some of the platform issues and releases are still there which affect business operations.
Reporting option could be made better with Excel or Word.
Preview functionality is discouraging and needs to be addressed.

Likelihood to Recommend

Scenario in which Propel is best on the grounds are :

1. Customer support is very enriching and helpful.

2. OMS electronic system is best part of it.

3. Salesforce platform is very user friendly.

Scenario in which it needs improvement:

1. Platform releases sometimes affect business operation.

2. Preview and collaboration should be made very user friendly.

3. Variant and sharing management could be improved.

Verified User

Professional in Quality Assurance (1001-5000 employees)

Vetted Review

1 year of experience