Proofpoint Email Protection Reviews & Insights

Score8.6 out of 10

217 Reviews and Ratings

Community insights

TrustRadius Insights for Proofpoint Email Protection are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.

Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.

End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.

Proofpoint Email Protection Reviews

96 Reviews

Proofpoint Email Protection the Good Solutions

Rating: 10 out of 10

Incentivized

December 27, 2024

Use Cases and Deployment Scope

I use Proofpoint Email Protection, I had the several problems of SPAM, Phishing, Malware and same thing like that. Proofpoint Email Protection resolved more than 90% of issues with e-mails. The process the deployment was good, however was necessary make several tests to work perfectly due the Proofpoint Email Protection have several options to e-mail filter.

Pros

Good detection
Many features
Enterprise solutions

Cons

The e-mails rules could work as firewall, for example, after the e-mail match in the first rule, the e-mail not pass to more rules.
More Flexibility to edit the SPAM engine/detection.

Likelihood to Recommend

Proofpoint Email Protection is recommended to Enterprise environments due to your flexibility to create rules and among other things. To small business I believe that as Proofpoint Email Protection is very complete the small business not go to use the 50% of the solutions.

Verified User

Manager in Information Technology (1-10 employees)

Vetted Review

2 years of experience

Great way to keep you safe

Rating: 10 out of 10

Incentivized

April 14, 2023

Use Cases and Deployment Scope

Proofpoint is our first line of defense when it comes to emails. It constantly filters out bad emails using suspect words, known spam and phishing attempts, etc. It does a great job keeping out all unwanted badmail

Pros

Spam Filtering
DLP

Cons

Policy route UI, complex rules get really hard to manage

Likelihood to Recommend

It is well suited for companies who need good email protection from spam/phishing. If you're getting hammered with these emails, Proofpoint Email Protection will definitely be able to help clear up your emails and stop unwanted attacks

Verified User

Engineer in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Our K12 School District is VERY happy with Proofpoint!

Rating: 10 out of 10

Incentivized

March 13, 2021

Use Cases and Deployment Scope

Our entire organization uses Proofpoint as a email filtering and malware blocking tool for daily email flow. Proofpoint Email Protection helps our organization to stay better protected from malicious actors by providing state-of-the-art spam, virus and malware protection for our staff and students across the entire school district.

Pros

Proofpoint thoroughly inspects each mail message for suspicious content.
Proofpoint provides minimal effort to graft into any organization's email flow.
Proofpoint is highly sophisticated, providing extremely granular features for email management.

Cons

Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
Proofpoint can always continue to strive to keep its product a leader in the industry.
Proofpoint's support site could be overhauled to provide a more logical flow.

Likelihood to Recommend

Proofpoint has an amazing line of products! I consider them to be the next-generation email firewall for organizations. The environment is highly tunable to suit nearly any scenario that malicious actors might throw at it!

Verified User

Employee in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

Best email protection solution we have used

Rating: 10 out of 10

October 29, 2020

Use Cases and Deployment Scope

We were using Microsoft Office 365 ATP for a year before switching to Proofpoint. The product is more expensive but it does a much better job than ATP in filtering the emails. Quarantine digest is fantastic and our users love it. Proofpoint assisted us with the initial setup and administration has been easy since. It is used across our whole organization.

Pros

Email filtering
Quarantine Digest
Threat dashboard

Cons

Nothing in particular. We are happy with the product.

Likelihood to Recommend

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

1 year of experience

ProofPoint Email Protection: Buy it, you won't be sad!

Rating: 9 out of 10

Incentivized

October 8, 2020

Use Cases and Deployment Scope

We use ProofPoint across our entire organization. This prevents a lot of malicious, spam, and junk emails from reaching our business units.

Pros

Customization of email firewall rules allows for detailed prevention of specific attacks.
Email Fraud Defense portal gives very detailed authentication information and errors to our team as we work toward full DMARC compliance.
The ability to insert email warning tags at the ProofPoint level prevents additional O365 mail flow rules.

Cons

The administrative portal is a little complex. Would like to see a more "user friendly" portal to find everything we need.
When creating email firewall rules, we have to manually move the rule up using the arrows into the position we want it. Would like to specify the position in the rule stack during creation.
When finding emails in smart search, it would be ideal to take action on the emails in the same search area rather than clicking on the email, redirecting to the quarantined folder, then having the option to take action.

Likelihood to Recommend

ProofPoint Email Protection is very well suited for companies that consider email functionality and communication to be critical business functions. It allows for the prevention of email-based attacks and security forward rule sets that are not available in O365 or Exchange alone.

Nicole Dohrman

Network Security Analyst in Information Technology at Ameren (10,001+ employees)

Vetted Review

1 year of experience

View profile

Proofpoint Email Protection Review

Rating: 9 out of 10

August 30, 2020

Use Cases and Deployment Scope

We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do not receive spam and if they do they sometimes send it to the support desk letting us know one got through. Some users have been here 15 to 20 years so you know their email address has been out in the wild for a while. It is a great product and one I recommend.

Pros

Rate and stop spam based on the rating
Allow us to block email from countries that we do not work in
Encrypt our email coming in and out of the domain

Cons

Proofpoint has many options that you pay for. If you do not need the option then you do not need to pay for it, but it does help to know what is available as an option.
Proofpoint has a cloud service and an on-premises one. We currently just use the on-premises service and do not know anything about the cloud offering.
Cost is high with some of the options.

Likelihood to Recommend

Proofpoint Email Protection is a plug-and-go solution. You can also configure Proofpoint if needed. In other words, you can forget about the service or tweak the server to your heart's content. If you are a smaller shop you may want to use something like Office 365's email protection.

Verified User

Director in Information Technology (201-500 employees)

Vetted Review

13 years of experience

Email Protection/DLP - not the first thing in mind when purchasing Proofpoint

Rating: 5 out of 10

May 7, 2020

Use Cases and Deployment Scope

It is being used by Email and Security teams to protect both our on premise and cloud-based email. We use email protection, TAP, and TRAP. We monitor and encrypt outgoing sensitive data through DLP capabilities and detect and block incoming phishing and malware.

Pros

Ability to create logical and detailed DLP rules.
Ability to encrypt or block based on rules.
Integration with Active Directory works as expected.

Cons

Manual Report exports are very limited in row size.
There is no search feature for AD groups and users within DLP rule creation.
Each email can only be part of one folder, so it can only trigger one monitoring rule.
Because of #3, we have to order rule priority. This has to be done in a very manual way with upward and downward arrows. They cannot be ordered by typing in numbers. The page refreshes and goes to the top with every arrow click, and it's pretty slow to update each time.
The User Interface is pretty lacking visually.
We have to create a rule in both Email Protection and Information Protection to use Active Directory groups in the rule.

Likelihood to Recommend

It works well for actual functionality of the DLP detection. It does has good dictionaries and identifiers built in. But most of the things involved in the UI are pretty cumbersome and not very visually appealing. There are many extra steps needed to get some things working as desired, and you have to prioritize every monitoring rule.

Verified User

Technician in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Proofpoint Email Protection provides 98% reduction in unwanted inbound emails

Rating: 9 out of 10

Incentivized

May 5, 2020

Use Cases and Deployment Scope

Proofpoint Email Protection filters all inbound emails for our entire corporation. It filters our 98% of inbound emails due to spam, virus, or other malicious content, and bulk mailings. It helps protect our employees from unwanted and nefarious emails.

Pros

Recipient verification
Email filtering
Data loss protection
Email encryption
SPF, DKIM, & DMARC email authentication

Cons

Bug: Server config corruption if you click off admin web GUI while it is saving a network change
Provide more robust DR fail-over
Provide a way to determine a message rate baseline in order to establish better SMTP rate controls.

Likelihood to Recommend

If you need a robust, dynamic, flexible way to verify, filter, encrypt, and protect from data loss, Proofpoint Email Protection is a great product, and their sales, professional services for setup, and support staff are very responsive and provide excellent efficient service. In regards to email protection, they have proven themselves over and over again, and I don't see a scenario where they would not fit.

Verified User

Engineer in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

Proofpoint Email Protection is a high performance worker and reliable system.

Rating: 10 out of 10

Incentivized

February 4, 2020

Use Cases and Deployment Scope

Proofpoint Email Protection is provided by us as a shared service for our clients who do not want to operate a dedicated email gateway.

Pros

System runs fast and stable.
The upgrade process is running very good without major issues.

Cons

The reporting system is very simple and needs improvement for business cases and investigation of incidents.
The log viewer section needs improvement regarding handling.

Likelihood to Recommend

Proofpoint Email Protection is well suited in high performance environments where it can be used as multi-agent clusters. It is less appropriate in environments of small companies because of the high costs.

Frank Haarmann

Senior Consultant in Information Technology at CGI Deutschland B.V.&Co.KG (1001-5000 employees)

Vetted Review

Reseller

5 years of experience

Proofpoint: an integral part of our email defense platform

Rating: 9 out of 10

Incentivized

January 25, 2020

Use Cases and Deployment Scope

We are using it at the front of our organization's email. It is applied to all accounts across the organization. We use it to help identify and flag malicious and marketing emails as well as use the tools to encrypt emails that have sensitive data going out of our doors.

Pros

Allows for the quarantine of emails so that we have the ability to review and release emails if we deem that they are in fact legit. Some of our legit emails look spammy so the quick ability to view and release those emails is helpful.
With TAP having the ability to try and automatically remove emails from the inbox if it is a know bad e-mail is a lifesaver, especially during after-hours.

Cons

I love Tap, but the fact that it can only pull from the user's inbox is an issue with automated rules!
I would love to see automation uses the password in the email on the attachments to open them and find the bad emails so that Tap can remove them instead of passing them on because the attachment could not be opened.

Likelihood to Recommend

Because we are in the financial sector many of our legit emails can look like scam emails. The intelligence feeds that we can take advantage of from Proofpoint gives us an advantage. The tools give us an easy to parse dashboard for deeper dives of real or perceived threats.

Verified User

Technician in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

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