Prodigal

Prodigal is a cloud-based Consumer Finance Intelligence solution that offers collection agencies, healthcare providers, and lenders with the tools they need to optimize their operations. The software enables companies to extract insights from agents' conversations with borrowers and patients, which can enhance profits, experience, and compliance. ProAssist feature guides agents through calls by replacing fixed scripts with flexible prompts triggered by 100 conditions, while the ProNotes feature automates call notes creation revealing actionable insights for continuous improvement.