Preseem

We use Preseem for 3 main use cases. First is QoE, Quality of Experience, which allows us to see our overall network performance as well as individual Access Points. This helps show us if an AP is providing a good experience or if there's issues causing poor speeds and latency. After we are able to fix the problem, we use Preseem to verify improvements in speed/latency.

Second, we use Preseem for rate plan shaping using FQ_CODEL, which helps rate limit the customer speeds to the plan they're paying for while maintaining low latency. Instead of a sluggish experience while they max out their speeds, all applications still feel quick and without issues with VOIP or gaming.

Third, we have Preseem send usage data back to Azotel, our billing system, so we can monitor for abusive usage and handle data thresholds to provide fair usage to all customers.

Azotel SIMPLer

Preseem is used throughout our entire network. We use it to manage and shape all traffic within our network. The metrics that we derive from Preseem's interface help us to deeply troubleshoot data throughout issues that our end users may be experiencing. It allows us to rely on actual hard historical and current data. So often it is just so easy to blame the ISP for poor network performance when in reality it is often an internal issue. The data from Preseem allows us to show the end-user what is actually happening. It gives them greater confidence in us as a provider.

Preseem handles traffic management for our broadband network. It does a fantastic job of getting the most capacity out of our systems and has made a huge improvement in the broadband experience for all of our customers.

Nagios Core