TrustRadius Insights for PRunderground.com are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Exceptional Customer Service: Several users have praised PRUnderground for its exceptional customer service. They have mentioned that whenever they reached out to the team with questions or concerns, they always received a prompt response within a few hours.
Unbeatable Value: Many reviewers have found PRUnderground to offer unbeatable value. After researching various distribution platforms, they concluded that PRUnderground provides the best combination of effectiveness and affordability compared to its competitors.
Proven Reach and Comprehensive Reports: Users have highlighted that PRUnderground is a white-label distribution service with proven reach. They appreciate receiving 12-page placement reports with live links, which demonstrate the comprehensive reach of the service and help showcase their clients' coverage effectively.
Lately BAD pickup on google alerts - literally none
Didnt bother telling us when our press release was approved
Didnt alert us or share the reports.
Likelihood to Recommend
We were impressed with the price point and coverage last year on one or two of our releases. They would approve them and we would get a email alert as well as a report sent to us. All of that was missing on the latest release, no idea it was ever approved or released, I found. Furthermore the distribution of the release was almost all US for some reason, not helpful at all. In my opinion, it feels like they are less attentive to their customers, yet increased their prices recently. I believe, the interface is old and outdated which would put off most people, but we were happy regardless when it worked.
I'm a solo freelancer and the owner of Hawkins Copywriting, plus I've been a Fiverr seller for nearly 4 years. My clients are typically small businesses and solopreneurs who need cost-effective press releases and distribution. I leverage PRUnderground as my primary press release distributor for my clients because they offer a highly professional and effective service - with exceptional placement reports that my clients love - at a fraction of the cost of other distribution platforms.
Pros
PRUnderground offers exceptional customer service. When I e-mail their team with a question or concern, I always receive a response within a few hours.
PRUnderground offers an unbeatable value. I've researched various distribution platforms, and this one offers the best of both worlds: effectiveness and affordability.
PRUnderground is a white-label distribution service with proven reach. My clients enjoy receiving 12-page placement reports with live links.
Cons
Every now and then, I encounter a glitch in the system. For instance, I might have problems pulling a placement report. However, their customer service team is highly responsive and has always taken care of any issue I've had.
Likelihood to Recommend
PRUnderground is an excellent choice for small to medium-sized businesses and solopreneurs who want to get their news out there without spending a fortune.
PRUnderground is being used to announce newsworthy updates that my clients wish to share with the marketplace. It's an excellent tool to get the word out quickly and efficiently about developments that are of interest to my clients' prospective customers/buyers. It's simple to use, very intuitive, and allows a professional press release to be create quickly. The end result also looks great and evokes professionalism, reliability, and credibility for my company as well as my clients' organizations.